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2 changes: 1 addition & 1 deletion en/Contributing to Obsidian/Financial contributions.md
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Expand Up @@ -12,4 +12,4 @@ We understand that you might not be interested in any of our paid products right

- If you only use Obsidian for personal purposes, consider getting a [[Catalyst license]].

- If you already have a Catalyst license and you still want to donate to Obsidian, you can also contribute to [[Obsidian Unlimited]].
- If you already have a Catalyst license and you still want to donate to Obsidian, you can also contribute to [[Obsidian Unlimited (donation)]].
62 changes: 34 additions & 28 deletions en/Licenses & Payment/Catalyst license.md
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Obsidian is free for personal use. A Catalyst license is an optional license that provides the following benefits:
While Obsidian is free of charge for personal use, you can support the Obsidian development by purchasing a _Catalyst_ license.

1. It gives you early access to the latest, cutting edge versions of the app;
2. Provides you cool badges on our community Discord server and forum; and
3. It helps support the development of Obsidian (thank you 💜!)
While the Catalyst license doesn't grant you any additional features inside the app itself, you'll receive exclusive benefits, such as:

There are three tiers of the Catalyst license: Insider ($25), Supporter ($50), and VIP ($100) - each of which gives you [[Insider builds|access to insider builds]].
- Early access to [[#Enable Insider builds|Insider builds]].
- Access to exclusive [[#Join our Insider channels|Insider channels]].
- Cool and unique [[#Get your forum badge|forum badges]] and [[#Get your Discord badge|Discord badges]].

Please note that Catalyst is optional and ==does not give you any additional app features==.
> [!Note] Commercial use
> If you use Obsidian for work, you may need to obtain a [[Commercial license]].
To upgrade to Catalyst, please visit [our pricing page](https://obsidian.md/pricing).
## Catalyst tiers

If you use Obsidian for work-related activities, you may need a [[Commercial license|commercial license]].
The Catalyst license consists of three tiers: *Insider*, *Supporter*, and *VIP*.

## FAQ
| Benefits | Insider | Supporter | VIP |
|-----------------------------------------|:-------:|:---------:|:--------:|
| Early access to Insider builds ||||
| Access to exclusive development channel ||||
| Insider community badge || | |
| Supporter community badge | || |
| VIP community badge | | ||
| **Pricing** | **$25** | **$50** | **$100** |

### How do I get my shiny badges after I upgrade?
_Prices are in USD._

Congratulations! After upgrading, you will find two buttons in the "Catalyst" section in your Account page.
## Access Catalyst benefits

#### Discord badge
Once you've purchased a Catalyst license, you can access a range of benefits. Learn how to enable them here.

==Please make sure to join [our Discord server](https://discord.gg/veuWUTm) first.==
### Get your forum badge

In [your account page](https://obsidian.md/account), click on "Get Discord badge", which will authenticate with Discord and add the badge for you automatically.
**Note:** To connect your Obsidian account and your forum account, you need to use the same email address for both accounts.

#### Forum badge
1. If you haven't already, join our [forum](https://forum.obsidian.md/).
2. Browse to your [Obsidian account page](https://obsidian.md/account).
3. Under **Your license** -> **Obsidian Catalyst**, click **Get forum badge**.

==Please make sure you've registered an account at [our forum](https://forum.obsidian.md) with the same email address.==
### Get your Discord badge

In [your account page](https://obsidian.md/account), click on "Get forum badge" , which will add the badge to your forum account.
1. If you haven't already, join our [Discord server](https://discord.gg/veuWUTm).
2. Browse to your [Obsidian account page](https://obsidian.md/account).
3. Under **Your license** -> **Obsidian Catalyst**, click **Get Discord badge**.

If your forum email doesn't match your account email, the badge can't be added. In that case, please change your email in the forum to be consistent with your account email.
### Join our Insider channels

Please note that your forum badge is not a "badge" in the forum system, but a shiny gold tag right next to your name in all of your posts.
Insiders can chat with the Obsidian team and other Insiders in our exclusive Discord channels.

### What do I get when I pay for Catalyst?
You automatically join the Insider channels after you [[#Get your Discord badge]].

You get access to our [[Insider builds]]. On top of that, if you get Supporter or VIP tier, you can access an exclusive Discord channel to hang out with the developers.
### Enable Insider builds

When we do closed beta for a big new feature (such as mobile apps or a Typora-like WYSIWYM mode), we will roll out the beta to VIPs, Supporters, Insiders, and then everyone else, fixing issues along the way.

### What payment methods do you accept?

Our website accepts credit cards and some debit cards. This method is the quickest and easiest.

If you need to pay via PayPal or Wechat, it's also possible. Please find the instructions by logging in on our website and select the "Catalyst" option.
Please see [[Insider builds]].
22 changes: 19 additions & 3 deletions en/Licenses & Payment/Commercial license.md
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### About Obsidian commercial license
If you're using Obsidian for commercial use in a company of two (2) or more employees, you need to purchase a Commercial license.

Obsidian is free for personal use. For commercial (business) use in a company of two (2) or more employees, a commercial license is required. Business use includes any work-related activities such as capturing meeting notes, maintaining team project notes, configuring an organizational wiki, and similar note taking, document management, or knowledge management functionality.
Commercial use includes, but is not limited to, work-related activities such as:

- Meeting notes
- Project notes for teams
- Organizational wikis

You don't need a Commercial license if you work in any of the following settings:

- Schools and recognized educational institutions
- Non-commercial research
- Non-profit organizations
- Freelancing or companies with a single person

You can evaluate Obsidian for commercial use for 14 days. You do not need to pay when you’re evaluating.

To purchase a commercial license, visit the [pricing page](https://obsidian.md/pricing).

For bulk discounts, contact support@obsidian.md.

To purchase a commercial license, please visit [our pricing page](https://obsidian.md/pricing).

### Frequently asked questions

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24 changes: 13 additions & 11 deletions en/Licenses & Payment/Refund policy.md
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## Obsidian Catalyst and Unlimited
We offer full refunds within 7 days of purchase with no questions asked for the following services and licenses:

[[Catalyst license]] purchases and Obsidian Unlimited donations are to support Obsidian's development. ==They are not refundable.==
- [[Introduction to Obsidian Publish|Obsidian Publish]]
- [[Introduction to Obsidian Sync|Obsidian Sync]]
- [[Commercial license]]

Although they might give you exclusive early access to insider builds or feature betas, we do not sell them as a product.

We cannot provide refunds for Catalyst purchases. Thanks for your understanding!
> [!Warning] No refunds for Catalyst and donations
> [[Catalyst license|Catalyst licenses]] and [[Obsidian Unlimited (donation)]] are **not** refundable. While they give you a number of benefits, they're intended to support the Obsidian development and aren't sold as products.
If there is any issue with a transaction, please reach out to support@obsidian.md or on Discord.
> [!Note] Talk to a human
> If you have any trouble with a transaction, or you need a refund past 7 days after purchase due to exceptional circumstances, contact support@obsidian.md.
## All other services
## Request a refund

For all other services and licenses, including [[Commercial license]], [[Introduction to Obsidian Publish|Obsidian Publish]], and [[Introduction to Obsidian Sync|Obsidian Sync]], you can request a full refund within 7 days of purchase with no questions asked.

We do not provide pro-rated refunds once the refund window has passed.

To request a refund, log into your account [on our Account page](https://obsidian.md/account), and use the **Invoices & Refunds** option. If a payment is refundable, a link to request refund will appear. You can simply click the link to get your refund.
1. Log into your account [on our Account page](https://obsidian.md/account).
2. Under **Payment & billing** > **Invoices & refunds**, click **View**.
3. Next to the payments you want a refund for, if you’re qualified for a refund, you’ll see a link to **Get refund**. Click on the click.
4. Your service will be removed and any auto-renewals will be cancelled as well. If you confirm to proceed, click **Request refund**
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4 changes: 4 additions & 0 deletions en/Obsidian Sync/Limitations.md
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Expand Up @@ -22,6 +22,10 @@ We keep data in your remote vaults, including version history, for one month aft

As long as you renew within one month, there should be no impact on your usage.

## Is my data being synchronized in the background?

No, files are only synchronized when Obsidian is running.

## What operating systems does Obsidian Sync support?

Obsidian Sync supports every platform that Obsidian can run on. Currently that means Windows, macOS, Linux, Android and iOS.
14 changes: 13 additions & 1 deletion en/Obsidian Sync/Troubleshoot Obsidian Sync.md
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This page lists common errors that you might encounter, and what they mean.
This page lists common issues that you might encounter, and how to address them.

## Changes from

A conflict happens when you make changes to the same file on two or more devices between syncs. For example, when

Conflicts usually happen more frequently if you work offline, since there are more changes and a longer period of time between syncs and thus more potential conflicts.

When Sync downloads a new version of a file, and finds that there are conflicts with the local version, the changes are merged with Google's diff-match-patch algorithm.

> [!tip]
> To find when conflicts have happened, you can search for "Merging conflicted file" in **Settings****Sync****Sync activity****View**.

## What does the `vault limit exceeded` error mean?

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