Description
We were using v1.5 with iOS 10.3.3 with no problems. Now, updated to iOS 11.0.1 and then 11.0.2 several days ago and having multiple daily issues.
Twice today we've had Loop go stale immediately after Anna has bolused. This is an example of this morning's situation, she bolused at 7:28am (that's the log time in NS). I captured my NS site, asked her to screenshot her Loop main screen, then she went to dexcom screen to screenshot that. By the time she got back to Loop app to get an issue report, the Loop had turned green again. The screenshots seem to indicate Loop lost CGM data, but NS was tracking data fine via bridge the whole time. We do have share account info entered into her app, but it did not apparently go to cloud for BG data.
I'll work on trying to get an issue report while this is happening. I do have mLab logging errors, but there are no time/date stamps on the error logs so I'm not entirely sure which would be matched with the issue.
Edited to add: Interestingly noticed no pump event for the bolus in the Issue report that was pulled later in the day. It skipped right over the 7:28am bolus
- <InsulinKit.PumpEvent: 0x1c02924d0> (entity: PumpEvent; id: 0xd0000001c9d80000 x-coredata://A21D00BE-CF50-4CDC-AF40-C309E2E76509/PumpEvent/p29302 ; data: {
createdAt = "2017-10-05 07:43:29 +0000";
date = "2017-10-05 07:38:27 +0000";
doseType = tempBasal;
duration = 1800;
raw = <16019ba6 004511>;
title = "TempBasalDurationPumpEvent(length: 7, rawData: 7 bytes, duration: 30, timestamp: calendar: gregorian (fixed) year: 2017 month: 10 day: 5 hour: 0 minute: 38 second: 27 isLeapMonth: false )";
type = TempBasal;
unit = "U/hour";
uploaded = 1;
value = 0;
}) - <InsulinKit.PumpEvent: 0x1c0292570> (entity: PumpEvent; id: 0xd0000001c9d40000 x-coredata://A21D00BE-CF50-4CDC-AF40-C309E2E76509/PumpEvent/p29301 ; data: {
createdAt = "2017-10-05 07:23:43 +0000";
date = "2017-10-05 07:18:40 +0000";
doseType = nil;
duration = 0;
raw = <3300a892 00451100>;
title = "TempBasalPumpEvent(length: 8, rawData: 8 bytes, rateType: MinimedKit.TempBasalPumpEvent.RateType.Absolute, rate: 0.0, timestamp: calendar: gregorian (fixed) year: 2017 month: 10 day: 5 hour: 0 minute:";
type = nil;
unit = nil;
uploaded = 1;
value = nil;