Closed
Description
What happened?
Hello dear community,
I have just received a new Hue Play Gradient Lightstrip PC. When pairing it, I get a message that it is not supported.
If I'm not mistaken, it should be this one that is marked as supported.
Now I'm wondering if there is a new model out there or if I just do something wrong.
Any ideas welcome.
Thanks a lot in advance!
What did you expect to happen?
Successfully paired and interviewed device available in the Z2M device overview.
How to reproduce it (minimal and precise)
- Reset Hue Lightstrip with Hue Dimmer Switch as described here
- Start
Permit join (All)
Zigbee2MQTT version
1.34.0-1
Adapter firmware version
7.1.1.0 build 273
Adapter
Home Assistant SkyConnect (EZSP v9)
Debug log
Pairing
Info 2023-12-10 21:34:31 Device '0x001788010b8a6f80' joined
Info 2023-12-10 21:34:31 MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x001788010b8a6f80","ieee_address":"0x001788010b8a6f80"},"type":"device_joined"}'
Info 2023-12-10 21:34:31 Starting interview of '0x001788010b8a6f80'
Info 2023-12-10 21:34:32 MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"friendly_name":"0x001788010b8a6f80","ieee_address":"0x001788010b8a6f80","status":"started"},"type":"device_interview"}'
Info 2023-12-10 21:34:32 Successfully interviewed '0x001788010b8a6f80', device has successfully been paired
Warning 2023-12-10 21:34:32 Device '0x001788010b8a6f80' with Zigbee model 'LCX006' and manufacturer name 'Signify Netherlands B.V.' is NOT supported, please follow https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html
Info 2023-12-10 21:34:33 MQTT publish: topic 'zigbee2mqtt/bridge/event', payload '{"data":{"definition":null,"friendly_name":"0x001788010b8a6f80","ieee_address":"0x001788010b8a6f80","status":"successful","supported":false},"type":"device_interview"}'
When I try to "Reconfigure"
Debug 2023-12-10 21:35:43 Received MQTT message on 'zigbee2mqtt/bridge/request/device/configure' with data '{"id":"0x001788010b8a6f80","transaction":"ayacc-2"}'
Info 2023-12-10 21:35:43 MQTT publish: topic 'zigbee2mqtt/bridge/response/device/configure', payload '{"data":{"id":"0x001788010b8a6f80"},"error":"Device '0x001788010b8a6f80' cannot be configured","status":"error","transaction":"ayacc-2"}'
Activity