Comparison of open source helpdesks systems.
| Name | Self-Hosted | API | Doc | Language | Hardware requirements | Activity | Comment |
|---|---|---|---|---|---|---|---|
| Brimir | ? | Via mail filtering | ? | Ruby | ? | Active | |
| Deskulu | yes | REST | ? | PHP | ? | Inactive | |
| Django-helpdesk | ? | no | ? | Python | ? | Active | |
| Faveo | yes | ? | ? | PHP | ? | Active | |
| Helpy.io | ? | ? | ? | Ruby | ? | Active | |
| NodePoint | yes | ? | ? | Perl | ? | Inactive | |
| OpenSupports | yes | REST | yes | PHP | ? | Active | |
| osTicket | yes | Ticket creation only | yes | PHP | ? | Active | |
| OTRS | ? | ? | ? | Perl | 3 GHz Xeon or comparable CPU, 8 GB RAM and a 256 GB hard drive | Active | |
| Pabricator | yes | ? | ? | PHP | "A Normal Computer" is strongly recommended | Active | |
| Request Tracker | yes | ? | ? | Perl | ? | Inactive | |
| Zammad | yes | REST | yes | Ruby | 1 CPU, 2 GB of RAM | Active | Official API PHP Client |