black screen since update to most recent version

[a1ca1]

Hello,

Seeing only a black screen when accessing the web interface since updating to the most recent version. Any ideas?

[JonathanTreffler]

Please add the logs of the docker container (docker logs [container name])

[d-allin]

Seeing the same behaviour in unraid container. I'm on main, but assume digest is same as v1.6 based on timing.
Docker log is here: https://gist.github.com/d-allin/bb9f171fb94b9ff5aecf20ffcb9eed00
Not seeing anything there myself, at a glance.

[Spacecatzilla]

Seeing the same behaviour in unraid container. I'm on main, but assume digest is same as v1.6 based on timing. Docker log is here: https://gist.github.com/d-allin/bb9f171fb94b9ff5aecf20ffcb9eed00 Not seeing anything there myself, at a glance.

Having same issues on my Unraid container also.

[traktuner]

Also worth a try:
Stop the cointainer.
In your /config directory for this container there should be a sub-directory called "xdg"
Try renaming that to "_xdg"
Then start the container again. the xdg direcotry will be recreated.
It's the cache directory for the service which displays the software in your browser.
Maybe you will also get prompted to install wine mono again, then please go ahead and do that.

Unfortunately I can not reproduce this - I have no Unraid system.

[RDoc0]

Not sure if this helps I have tried renaming the xdg folder and having the docker recreate it I also provided full permissions to the folders for the docker I still get a black screen. I even deleted the docker and tried reinstalling from scratch and get the black screen. My docker log is below. The error indicates a permissions issue but to me it looks like it timed out maybe?

│ Docker Image Platform: linux/amd64                                   │
│                                                                      │
╰――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――╯

[cont-init ] 89-info.sh: terminated successfully.
[cont-init ] all container initialization scripts executed.
[init ] giving control to process supervisor.
[supervisor ] loading services...
[supervisor ] loading service 'default'...
[supervisor ] loading service 'app'...
[supervisor ] loading service 'gui'...
[supervisor ] loading service 'certsmonitor'...
[supervisor ] service 'certsmonitor' is disabled.
[supervisor ] loading service 'nginx'...
[supervisor ] loading service 'xvnc'...
[supervisor ] loading service 'openbox'...
[supervisor ] loading service 'logmonitor'...
[supervisor ] service 'logmonitor' is disabled.
[supervisor ] loading service 'logrotate'...
[supervisor ] all services loaded.
[supervisor ] starting services...
[supervisor ] starting service 'xvnc'...
[xvnc ] Xvnc TigerVNC 1.13.1 - built Dec 21 2023 00:39:59
[xvnc ] Copyright (C) 1999-2022 TigerVNC Team and many others (see README.rst)
[xvnc ] See https://www.tigervnc.org for information on TigerVNC.
[xvnc ] Underlying X server release 12014000
[xvnc ] Tue Jan 23 12:47:59 2024
[xvnc ] vncext: VNC extension running!
[xvnc ] vncext: Listening for VNC connections on /tmp/vnc.sock (mode 0660)
[xvnc ] vncext: Listening for VNC connections on all interface(s), port 5900
[xvnc ] vncext: created VNC server for screen 0
[supervisor ] starting service 'nginx'...
[nginx ] Listening for HTTP connections on port 5800.
[supervisor ] starting service 'openbox'...
[supervisor ] starting service 'app'...
[app ] + cat /RELEASE_VERSION
[app ] + release_version=v1.6
[app ] + local_version_file=/config/wine//dosdevices/c:/ProgramData/Backblaze/bzdata/bzreports/bzserv_version.txt
[app ] + install_exe_path=/config/wine//dosdevices/c:/
[app ] + log_file=/config/wine//dosdevices/c:/backblaze-wine-startapp.log
[app ] + custom_user_agent=backblaze-personal-wine/v1.6 (JonathanTreffler, +https://github.com/JonathanTreffler/backblaze-personal-wine-container), CFNetwork
[app ] + pinned_bz_version_file=/PINNED_BZ_VERSION
[app ] + sed -n 1p /PINNED_BZ_VERSION
[app ] + pinned_bz_version=9.0.0.749
[app ] + sed -n 2p /PINNED_BZ_VERSION
[app ] + pinned_bz_version_url=https://web.archive.org/web/20231218152237/https://secure.backblaze.com/win32/install_backblaze.exe
[app ] + export WINEARCH=win64
[app ] + disclaimer_updatemode
[app ] + [ false = true ]
[app ] + [ false = true ]
[app ] + echo FORCE_LATEST_UPDATE is disabled. Using known-good version of Backblaze.
[app ] FORCE_LATEST_UPDATE is disabled. Using known-good version of Backblaze.
[app ] + [ -f /config/wine/drive_c/Program Files (x86)/Backblaze/bzbui.exe ]
[app ] + mkdir -p /config/wine/
[app ] + [ false = true ]
[app ] + log_message INSTALLER: FORCE_LATEST_UPDATE=false, Installing pinned Backblaze version
[app ] /startapp.sh: 159: log_message: not found
[app ] + sleep infinity
[app ] + curl -A backblaze-personal-wine/v1.6 (JonathanTreffler, +https://github.com/JonathanTreffler/backblaze-personal-wine-container), CFNetwork -L https://web.archive.org/web/20231218152237/https://secure.backblaze.com/win32/install_backblaze.exe --output install_backblaze.exe
[app ] % Total % Received % Xferd Average Speed Time Time Time Current
[app ] Dload Upload Total Spent Left Speed
[supervisor ] all services started.
[app ] 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:02 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:03 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:04 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:05 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:06 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:07 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:08 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:09 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:10 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:11 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:12 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:13 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:14 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:15 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:16 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:17 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:18 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:19 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:20 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:21 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:22 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:23 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:24 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:25 --:--:-- 0
[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:25 --:--:-- 0Warning: Failed to create the file install_backblaze.exe: Permission denied
[app ] 0 27.7M 0 13601 0 0 529 0 15:17:27 0:00:25 15:17:02 3967
[app ] curl: (23) Failed writing body (0 != 13601)

[cliss]

For what it's worth; this portion:

[app ] 0 0 0 0 0 0 0 0 --:--:-- 0:00:25 --:--:-- 0Warning: Failed to create the file install_backblaze.exe: Permission denied
[app ] 0 27.7M 0 13601 0 0 529 0 15:17:27 0:00:25 15:17:02 3967
[app ] curl: (23) Failed writing body (0 != 13601)

...is exactly what I see and have mentioned in #98.

[Spacecatzilla]

Also worth a try: Stop the cointainer. In your /config directory for this container there should be a sub-directory called "xdg" Try renaming that to "_xdg" Then start the container again. the xdg direcotry will be recreated. It's the cache directory for the service which displays the software in your browser. Maybe you will also get prompted to install wine mono again, then please go ahead and do that.

Unfortunately I can not reproduce this - I have no Unraid system.

Hi, thanks for the help. I ended up restoring the container from a backup, before I saw your response. It went through a reinstall of mono and started working again. Thanks again for your help. Love this container btw!

[csm10495]

I don't think this is actually fixed. A fresh install hits this for me too. (Complete with the black screen and permission denied message).

Trying v1.5 instead worked though.

Worked:

docker run -p 8080:5800 --init -v c:/users/csm10495/desktop/config:/config/ -v c:/users/csm10495/desktop/config:/drive_d/ -e DISPLAY_WIDTH=640 -e DISPLAY_HEIGHT=480 --rm tessypowder/backblaze-personal-wine:v1.5

Failed:

docker run -p 8080:5800 --init -v c:/users/csm10495/desktop/config:/config/ -v c:/users/csm10495/desktop/config:/drive_d/ -e DISPLAY_WIDTH=640 -e DISPLAY_HEIGHT=480 --rm tessypowder/backblaze-personal-wine:latest

[traktuner]

I don't think this is actually fixed. A fresh install hits this for me too. (Complete with the black screen and permission denied message).

Hey,
please post the full container logs, so we can debug.
Also please let us know which system you are using as Docker host.

In addition - yould you please use the latest tag and --privileged in your docker command?

docker run -p 8080:5800 --init -v c:/users/csm10495/desktop/config:/config/ -v c:/users/csm10495/desktop/config:/drive_d/ -e DISPLAY_WIDTH=640 -e DISPLAY_HEIGHT=480 --privileged --rm tessypowder/backblaze-personal-wine:latest

Thank you!

[csm10495]

I'm using Windows 10 w/ Linux containers on Docker. (Honestly I was just testing this out for future usage.. since of course I can use the app directly on Windows).

I cleared the config directory then ran:

C:\Users\csm10495\Desktop>docker run -p 8080:5800 --init -v c:/users/csm10495/desktop/config:/config/ -v c:/users/csm10495/desktop/config:/drive_d/ -e DISPLAY_WIDTH=640 -e DISPLAY_HEIGHT=480 --privileged --rm tessypowder/backblaze-personal-wine:latest
[init        ] container is starting...
[cont-env    ] loading container environment variables...
[cont-env    ] APP_NAME: loading...
[cont-env    ] DISPLAY: executing...
[cont-env    ] DISPLAY: terminated successfully.
[cont-env    ] DISPLAY: loading...
[cont-env    ] DOCKER_IMAGE_PLATFORM: loading...
[cont-env    ] GTK2_RC_FILES: executing...
[cont-env    ] GTK2_RC_FILES: terminated successfully.
[cont-env    ] GTK2_RC_FILES: loading...
[cont-env    ] GTK_THEME: executing...
[cont-env    ] GTK_THEME: terminated successfully.
[cont-env    ] GTK_THEME: loading...
[cont-env    ] HOME: loading...
[cont-env    ] QT_STYLE_OVERRIDE: executing...
[cont-env    ] QT_STYLE_OVERRIDE: terminated successfully.
[cont-env    ] QT_STYLE_OVERRIDE: loading...
[cont-env    ] TAKE_CONFIG_OWNERSHIP: loading...
[cont-env    ] XDG_CACHE_HOME: loading...
[cont-env    ] XDG_CONFIG_HOME: loading...
[cont-env    ] XDG_DATA_HOME: loading...
[cont-env    ] XDG_RUNTIME_DIR: loading...
[cont-env    ] XDG_STATE_HOME: loading...
[cont-env    ] container environment variables initialized.
[cont-secrets] loading container secrets...
[cont-secrets] container secrets loaded.
[cont-init   ] executing container initialization scripts...
[cont-init   ] 10-certs.sh: executing...
[cont-init   ] 10-certs.sh: terminated successfully.
[cont-init   ] 10-check-app-niceness.sh: executing...
[cont-init   ] 10-check-app-niceness.sh: terminated successfully.
[cont-init   ] 10-clean-logmonitor-states.sh: executing...
[cont-init   ] 10-clean-logmonitor-states.sh: terminated successfully.
[cont-init   ] 10-clean-tmp-dir.sh: executing...
[cont-init   ] 10-clean-tmp-dir.sh: terminated successfully.
[cont-init   ] 10-fontconfig-cache-dir.sh: executing...
[cont-init   ] 10-fontconfig-cache-dir.sh: terminated successfully.
[cont-init   ] 10-init-users.sh: executing...
[cont-init   ] 10-init-users.sh: terminated successfully.
[cont-init   ] 10-nginx.sh: executing...
[cont-init   ] 10-nginx.sh: terminated successfully.
[cont-init   ] 10-openbox.sh: executing...
[cont-init   ] 10-openbox.sh: terminated successfully.
[cont-init   ] 10-pkgs-mirror.sh: executing...
[cont-init   ] 10-pkgs-mirror.sh: terminated successfully.
[cont-init   ] 10-set-tmp-dir-perms.sh: executing...
[cont-init   ] 10-set-tmp-dir-perms.sh: terminated successfully.
[cont-init   ] 10-vnc-password.sh: executing...
[cont-init   ] 10-vnc-password.sh: terminated successfully.
[cont-init   ] 10-web-data.sh: executing...
[cont-init   ] 10-web-data.sh: terminated successfully.
[cont-init   ] 10-x11-unix.sh: executing...
[cont-init   ] 10-x11-unix.sh: terminated successfully.
[cont-init   ] 10-xdg-runtime-dir.sh: executing...
[cont-init   ] 10-xdg-runtime-dir.sh: terminated successfully.
[cont-init   ] 15-cjk-font.sh: executing...
[cont-init   ] 15-cjk-font.sh: terminated successfully.
[cont-init   ] 15-install-pkgs.sh: executing...
[cont-init   ] 15-install-pkgs.sh: terminated successfully.
[cont-init   ] 85-take-config-ownership.sh: executing...
[cont-init   ] 85-take-config-ownership.sh: terminated successfully.
[cont-init   ] 89-info.sh: executing...
    ╭――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――╮
    │                                                                      │
    │ Application:           Backblaze Personal Backup                     │
    │ Application Version:   n/a                                           │
    │ Docker Image Version:  n/a                                           │
    │ Docker Image Platform: linux/amd64                                   │
    │                                                                      │
    ╰――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――╯
[cont-init   ] 89-info.sh: terminated successfully.
[cont-init   ] all container initialization scripts executed.
[init        ] giving control to process supervisor.
[supervisor  ] loading services...
[supervisor  ] loading service 'default'...
[supervisor  ] loading service 'logmonitor'...
[supervisor  ] service 'logmonitor' is disabled.
[supervisor  ] loading service 'logrotate'...
[supervisor  ] loading service 'app'...
[supervisor  ] loading service 'gui'...
[supervisor  ] loading service 'certsmonitor'...
[supervisor  ] service 'certsmonitor' is disabled.
[supervisor  ] loading service 'nginx'...
[supervisor  ] loading service 'xvnc'...
[supervisor  ] loading service 'openbox'...
[supervisor  ] all services loaded.
[supervisor  ] starting services...
[supervisor  ] starting service 'xvnc'...
[xvnc        ] Xvnc TigerVNC 1.13.1 - built Dec 21 2023 00:39:59
[xvnc        ] Copyright (C) 1999-2022 TigerVNC Team and many others (see README.rst)
[xvnc        ] See https://www.tigervnc.org for information on TigerVNC.
[xvnc        ] Underlying X server release 12014000
[xvnc        ] Sat Jan 27 17:12:49 2024
[xvnc        ]  vncext:      VNC extension running!
[xvnc        ]  vncext:      Listening for VNC connections on /tmp/vnc.sock (mode 0660)
[xvnc        ]  vncext:      Listening for VNC connections on all interface(s), port 5900
[xvnc        ]  vncext:      created VNC server for screen 0
[supervisor  ] starting service 'nginx'...
[nginx       ] Listening for HTTP connections on port 5800.
[supervisor  ] starting service 'openbox'...
[supervisor  ] starting service 'app'...
[app         ] + cat /RELEASE_VERSION
[app         ] + release_version=v1.6
[app         ] + local_version_file=/config/wine//dosdevices/c:/ProgramData/Backblaze/bzdata/bzreports/bzserv_version.txt
[app         ] + install_exe_path=/config/wine//dosdevices/c:/
[app         ] + log_file=/config/wine//dosdevices/c:/backblaze-wine-startapp.log
[app         ] + custom_user_agent=backblaze-personal-wine/v1.6 (JonathanTreffler, +https://github.com/JonathanTreffler/backblaze-personal-wine-container), CFNetwork
[app         ] + pinned_bz_version_file=/PINNED_BZ_VERSION
[app         ] + sed -n 1p /PINNED_BZ_VERSION
[app         ] + pinned_bz_version=9.0.0.749
[app         ] + sed -n 2p /PINNED_BZ_VERSION
[app         ] + pinned_bz_version_url=https://web.archive.org/web/20231218152237/https://secure.backblaze.com/win32/install_backblaze.exe
[app         ] + export WINEARCH=win64
[app         ] + disclaimer_updatemode
[app         ] + [ false = true ]
[app         ] + [ false = true ]
[app         ] + echo FORCE_LATEST_UPDATE is disabled. Using known-good version of Backblaze.
[app         ] FORCE_LATEST_UPDATE is disabled. Using known-good version of Backblaze.
[app         ] + [ -f /config/wine/drive_c/Program Files (x86)/Backblaze/bzbui.exe ]
[app         ] + mkdir -p /config/wine/
[app         ] + [ false = true ]
[app         ] + log_message INSTALLER: FORCE_LATEST_UPDATE=false, Installing pinned Backblaze version
[app         ] /startapp.sh: 159: log_message: not found
[app         ] + sleep infinity
[app         ] + curl -A backblaze-personal-wine/v1.6 (JonathanTreffler, +https://github.com/JonathanTreffler/backblaze-personal-wine-container), CFNetwork -L https://web.archive.org/web/20231218152237/https://secure.backblaze.com/win32/install_backblaze.exe --output install_backblaze.exe
[app         ]   % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
[app         ]                                  Dload  Upload   Total   Spent    Left  Speed
[supervisor  ] all services started.
[app         ]   0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
[app         ]   0     0    0     0    0     0      0      0 --:--:--  0:00:01 --:--:--     0
[app         ]   0     0    0     0    0     0      0      0 --:--:--  0:00:02 --:--:--     0
[app         ]   0     0    0     0    0     0      0      0 --:--:--  0:00:03 --:--:--     0Warning: Failed to create the file install_backblaze.exe: Permission denied
[app         ]   0 27.7M    0 13623    0     0   3695      0  2:11:21  0:00:03  2:11:18  3695
[app         ] curl: (23) Failed writing body (0 != 13623)

Then i opened localhost:8080 in chrome to a black screen:

[JonathanTreffler]

@csm10495 The permissions of your config directory are not correctly configured, that is why it cannot install Backblaze. I have no idea how docker permissions on Windows work, but on linux that directory has to belong to the same uid and gid as specified in the USER_ID and GROUP_ID env variables of the docker.

[csm10495]

How's that possible? It creates the config/ directory on my desktop. I delete it every time before running. Then it creates it. If it could create it, I figure it could download the installer.