Cortex-TOPdesk-integration

A set of subtasks to integrate with TOPdesk.

Login - Logout

1. TOPdesk-Login-As-Operator

This subtask allows you to login to TOPdesk as an Operator.

2. TOPdesk-Login-As-Person

This subtask is used to login to TOPdesk as a person (different rights compared to an Operator).

3. TOPdesk-Logout

Use this subtask to logout from TOPdesk.

Get details

1. TOPdesk-Get-All-Branches

A subtask that returns all Branches, a filter can be applied as input.

2. TOPdesk-Get-All-Changes

A subtask that returns all Changes, a filter can be applied as input.

3. TOPdesk-Get-All-Incidents

A subtask that returns all Incidents, a filter can be applied as input.

4. TOPdesk-Get-All-Operations

A subtask that returns all operations, a filter can be applied as input.

Create

1. TOPdesk-Create-Change

A subtask that creates a new Change.

2. TOPdesk-Create-Incident

A sbtask that allows you to create a new Incident

Installation Instructions

Download the Studio Package file and Import it into your Cortex Environment. Don't forget to apply rights using the Studio Authorization module.

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