Add Capital One as a Known Instance for the InnerSource Ambassador

[spier]

pattern: InnerSource Ambassadors

@spier This does a great job at capturing all of the elements for IS ambassadors.

To answer your questions, yes it's a good description of what we are doing. Some additions I would suggest are:
a) where you say "are enthusiastic about IS", I would add "and ideally have experience using open source practices".
b) add info on 'what's in it for the ambassadors'. For example, it provides opportunity and topic for ambassadors to reach out and engage beyond their immediate teams. it provides opportunity for learning, enhancing influence, problem-solving, and communication skills, opportunity to share their expertise and passion in a structured way, and to network with like-minded enthusiasts.

re: whether Capital One is an org that has implemented the pattern:
I would not list Capital One yet. What is described in the pattern is our intent, but we are not yet an example of one that has fully implemented the pattern.

Originally posted by @sallydeering1 in #740 (comment)

For extra reference also see this talk from the ISC Summit 2024:
The InnerSource Flywheel

[spier]

Thank you for this feedback @sallydeering1.

I am capturing this in a new issue, so that I remember to ask again in a couple of months what you experiences with this pattern are.

At that point we can also work in the further content feedback that you shared above.

[spier]

@sallydeering1 I randomly came across this article form 09/2022 that already mentiones this:

Innersourcing Champion - Innersouring champion leads the way to assess current gaps and the destination of innersourcing for the platform. He/She is responsible for sharing best practices, setting expectations, measuring the success of the innersourcing model, expanding the contributor, trusted code moderator pool, ensuring good associate morale, and enabling improvements to make innersourcing a good experience for contributors, moderators, and the platform team.

Do you happen to know if the author (Shikha Mehta) is still with Capital One? Maybe she could help us to improve this pattern.