<title>Ticketier - README</title>

Ticketier

Overview

Ticketier is a frontend-only React web application designed to streamline ticket management for support requests. Built to address the inefficiencies of slow and unintuitive ticketing systems, Ticketier provides a modern, user-friendly interface for creating, organizing, and tracking support tickets entirely on the client side. The application leverages React for a responsive and interactive user experience, with data managed locally or through mock APIs.

Features

• Ticket Creation: Create support tickets with details like title, description, and priority.
• Ticket Management: Organize and track tickets with client-side state management.
• User-Friendly Interface: Intuitive design for efficient navigation and interaction.
• Responsive Design: Accessible on both desktop and mobile devices with Tailwind CSS styling.
• Mock Data Handling: Simulates ticket storage and retrieval using local state or mock APIs.

Tech Stack

• Frontend: React, JavaScript, HTML, Tailwind CSS
• Tools: Vite (build tool), Git (version control)

Code Overview

The codebase is structured as a single-page React application with the following key components:

• ticketier/src/: Core source code for the frontend.
• src/App.jsx: Main application component handling layout and ticket management logic.
• src/index.css: Stylesheet with Tailwind CSS configurations.
• public/: Static assets like images or icons.

The app uses Tailwind CSS for responsive styling and React's useState or useReducer hooks for managing ticket data locally.

Installation

To set up Ticketier locally, follow these steps:

    
# Clone the repository
git clone https://github.com/Idris-jose/ticketier.git
Navigate to the project directory

cd ticketier
Install dependencies

npm install

Configuration

No backend configuration is required as Ticketier is a frontend-only application. Ensure you have Node.js and npm installed. If the project uses mock APIs, you may need to configure environment variables in a .env file for API simulation (if applicable):

    
VITE_API_URL=mock-api-url
    
  

Check the project documentation for any specific environment variable requirements.

Usage

Run the development server:

    
npm run dev
    
  

Open http://localhost:5173 in your browser to access the app.

To use Ticketier:

1. Open the app in your browser.
2. Create a new ticket by entering details such as title and description.
3. View and manage existing tickets in the interface.
4. Interact with the ticket list to update or delete tickets as needed.

Features

• Ticket Submission: Users can submit support tickets with relevant details.
• Ticket Tracking: Monitor ticket status using client-side state management.
• Responsive UI: Seamless experience across devices using Tailwind CSS.
• Local Data Management: Tickets are managed locally or with mock APIs for demonstration purposes.

Contributing

Contributions are welcome! To contribute:

1. Fork the repository.
2. Create a new branch (git checkout -b feature/your-feature).
3. Commit your changes (git commit -m 'Add your feature').
4. Push to the branch (git push origin feature/your-feature).
5. Open a Pull Request with a description of your changes.

License

This project is licensed under the MIT License - see the LICENSE file for details.

Acknowledgments

• Built with React and Vite.
• Styled with Tailwind CSS.
• Developed by Idris-jose and contributors.