Can't import previously downloaded game from Amazon

[DashingDave]

Describe the bug

I previously downloaded all of my games onto an external drive and moved to a new computer. Now I'm going through, one by one, to "reconnect" them. Games from GOG and Epic successfully import the old installs, but the Amazon games start... and then stop.

Add logs

https://0x0.st/8_QK.log

Steps to reproduce

1. Go to any Amazon game in the Library
2. Click on the Install icon
3. Click on IMPORT GAME

Expected behavior

Previous download should connect to current Library and poster icon should change from grayscale to color.

Screenshots

No response

Heroic Version

Latest Stable

System Information

• OS [e. g. "Ubuntu"]: macOS 15.4; M4 Mac Studio

Additional information

No response

[CommandMC]

Could you also upload this file: /Users/dashing/Library/Application Support/heroic/GamesConfig/amzn1.adg.product.e13c50c9-d548-4e6f-a85a-7f70308279e8.log
That'll be the import log file, which should contain some details on what has gone wrong

[DashingDave]

I deleted all the Heroic files last night after having the issue, so I'll need to start up the app again tonight. I'll upload the pertinent log file should the importing process fail again.

I did notice that I had trouble with a single Epic game that wouldn't import, but the log didn't show an ERROR line like the Amazon import did.

I'll try an import for each type of game/service I have downloaded: Amazon (PC), Epic (Mac & PC), and GOG (Mac & PC). If I remember, I'll also try importing the one game that I was never able to download through Heroic (I copied the files from the PC install using Parallels) and a Legacy Games PC game.

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Update: I've had to erase my Mac and start fresh, so I've been trying to deal with all that. Hopefully, I can reinstall and text Heroic within the next 2 days.