Closed
Description
Describe the bug
When I try to install Fallout 4 "Fallout 4: Game of the Year Edition" there is this following message: "Cannot get game info"
Add logs
(21:09:06) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=/home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(21:09:06) INFO: [Legendary]: Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(21:09:06) INFO: [Gog]: GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(21:09:06) INFO: [Connection]: Connectivity: check-online
(21:09:06) INFO: [Connection]: Pinging external endpoints
(21:09:06) INFO: [Backend]: DRM module staus {
"oimompecagnajdejgnnjijobebaeigek": {
"name": "Widevine Content Decryption Module",
"status": "new",
"version": "4.10.2557.0"
}
}
(21:09:06) WARNING: [Backend]: Failed to register protocol with OS.
(21:09:06) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(21:09:06) INFO: [Connection]: Connectivity: online
(21:09:06) INFO: [Gog]: Checking if login is valid
(21:09:06) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:07) INFO: [Backend]: AreWeAntiCheatYet data downloaded
(21:09:07) INFO: [Nile]: Running command: XDG_CONFIG_HOME=/home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile --version
(21:09:07) INFO: [Gog]: Saved username to config file
(21:09:07) INFO: [Backend]:
Heroic Version: 2.9.1 Boa Hancock
Legendary Version: 0.20.32 Dark Energy (hotfix #6)
GOGdl Version: 0.7.3
Nile Version: 1.0.0 Jonathan Joestar
Electron Version: 24.4.1
Chrome Version: 112.0.5615.204
NodeJS Version: 18.14.0
OS: Freedesktop SDK KERNEL: 6.4.10-arch1-1 ARCH: x64
CPU: AMD Ryzen 7 5800H with Radeon Graphics @3.38 GOVERNOR: schedutil
RAM: Total: 30.76 GiB Available: 24.28 GiB
GRAPHICS: GPU0: GA104M [GeForce RTX 3070 Mobile / Max-Q] VRAM: 32MB GPU1: Cezanne VRAM: 512MB
PROTOCOL: wayland
(21:09:08) INFO: [Backend]: Loading Screen Ready
(21:09:08) INFO: [Frontend]: Refreshing undefined Library
(21:09:08) WARNING: [Backend]: refresh not implemented on Sideload Library Manager
(21:09:08) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:08) INFO: [Legendary]: Refreshing library...
(21:09:08) INFO: [Legendary]: Refreshing Epic Games...
(21:09:08) INFO: [Legendary]: Game list updated, got 176 games & DLCs
(21:09:08) INFO: [Backend]: Frontend Ready
(21:09:08) INFO: [Backend]: Checking for current version changelog
(21:09:08) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=/home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(21:09:08) INFO: [Gog]: Getting GOG library
(21:09:08) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:09) DEBUG: [Backend]: Unable to load Steam Libraries, libraryfolders.vdf not found
(21:09:09) INFO: [Winetricks]: Downloading Winetricks
(21:09:10) INFO: [Gog]: Saved games data
(21:09:10) WARNING: [Backend]: listUpdateableGames not implemented on Sideload Library Manager
(21:09:13) INFO: [Backend]: Starting the Download Queue
(21:09:15) INFO: [Gog]: Found 2 game(s) to update
(21:09:15) INFO: [Legendary]: Checking for game updates: XDG_CONFIG_HOME=/home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(21:09:16) INFO: [ExtraGameInfo]: Using cached ExtraGameInfo data for Fallout 4 Game of the Year Edition
(21:09:16) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:16) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:16) INFO: [ExtraGameInfo]: Using cached ExtraGameInfo data for Fallout 4 Game of the Year Edition
(21:09:16) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:16) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:16) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:16) INFO: [Gog]: Getting game metadata: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info <redacted> --token <redacted> --lang=en-US --os windows
(21:09:16) INFO: [Gog]: Getting game metadata: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info <redacted> --token <redacted> --lang=en-US --os windows
(21:09:16) INFO: [Gog]: Getting game metadata: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info <redacted> --token <redacted> --lang=en-US --os windows
(21:09:16) INFO: [Gog]: Getting game metadata: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info <redacted> --token <redacted> --lang=en-US --os windows
(21:09:16) WARNING: [Legendary]: Failed to parse games from /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary/installed.json with: Error: ENOENT: no such file or directory, open '/home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary/installed.json'
at Object.openSync (node:fs:600:3)
at Object.func [as openSync] (node:electron/js2c/asar_bundle:2:1822)
at Object.readFileSync (node:fs:468:35)
at t.readFileSync (node:electron/js2c/asar_bundle:2:9165)
at Module.listUpdateableGames (/app/bin/heroic/resources/app.asar/build/electron/main.f23c4159.js:102:4644)
at async /app/bin/heroic/resources/app.asar/build/electron/main.f23c4159.js:191:3990
at async node:electron/js2c/browser_init:2:98394
(21:09:16) INFO: [Legendary]: Found 0 games to update
(21:09:17) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:17) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:17) INFO: [Gog]: Getting game metadata: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info <redacted> --token <redacted> --lang=en-US --os windows
(21:09:17) INFO: [Gog]: Getting game metadata: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info <redacted> --token <redacted> --lang=en-US --os windows
(21:09:17) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(21:09:17) DEBUG: [Backend]: Unable to load Steam Libraries, libraryfolders.vdf not found
(21:09:17) INFO: [Gog]: Getting game metadata: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/user/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info <redacted> --token <redacted> --lang=en-US --os windows
(21:09:18) ERROR: [Gog]: stdout = false and res.abort = false in getInstallInfo
(21:09:18) ERROR: [Gog]: stdout = false and res.abort = false in getInstallInfo
(21:09:18) ERROR: [Gog]: stdout = false and res.abort = false in getInstallInfo
(21:09:18) ERROR: [Gog]: stdout = false and res.abort = false in getInstallInfo
(21:09:18) ERROR: [Gog]: stdout = false and res.abort = false in getInstallInfo
(21:09:18) ERROR: [Gog]: stdout = false and res.abort = false in getInstallInfo
(21:09:18) ERROR: [Gog]: stdout = false and res.abort = false in getInstallInfo
(21:09:18) ERROR: [Frontend]: Cannot get game info
(21:09:18) ERROR: [Frontend]: Cannot get game info
(21:09:18) ERROR: [Frontend]: Cannot get game info
(21:09:18) ERROR: [Frontend]: Cannot get game info
(21:09:18) ERROR: [Frontend]: Cannot get game info
(21:09:18) ERROR: [Frontend]: Cannot get game info
(21:09:18) ERROR: [Frontend]: Cannot get game info
Steps to reproduce
- Go to 'Library'
- Click on 'Fallout 4: Game of the Year Edition'
Expected behavior
The download and install of the game should start.
Screenshots
Heroic Version
Latest Stable
System Information
- OS: Arch Linux x86_64
- Kernel: 6.4.10-arch1-1
- DE: Plasma 5.27.7
- CPU: AMD Ryzen 7 5800H with Radeon Graphics (16) @ 3.200GHz
- GPU: NVIDIA GeForce RTX 3070 Mobile / Max-Q
- RAM: 32GB
Additional information
No response