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bug-documentation-errorsImprovements or additions to documentation of the Highlevel APIImprovements or additions to documentation of the Highlevel APIprocessed
Description
🐛 Describe the Bug
I created a custom conversation provider via a GHL plugin. When I try to call it it using a private Integration key scoped to a sub-account, I get:
You don't have access to the conversationProvider with id: <myConvProviderId>
I'm using the https://services.leadconnectorhq.com/conversations/messages/inbound endpoint with this payload (Which works great when i don't specify a conversationProviderId)
{
"type": "Custom",
"message": "Any Message,
"conversationId": "<The right Conversation ID>",
"conversationProviderId": "<myConvProviderId>",
"altId": "<AnyAltID>",
"direction": "inbound",
"date": "2025-07-31T19:40:07.843-04:00"
}
Am I missing something or is this a bug?
📍 API Endpoint
https://services.leadconnectorhq.com/conversations/messages/inbound
✅ Expected Behavior
A messasge should be posted to under conversation provider
💻 Screenshots or Code Samples
No response
Product Area
ad-publishing
🧠 Additional Context
No response
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bug-documentation-errorsImprovements or additions to documentation of the Highlevel APIImprovements or additions to documentation of the Highlevel APIprocessed