PS5 Bedrock Edition Crashing consistently

[Kirascendant]

Describe the bug

I'm hosting a Java Edition 1.21.11 server with Geyser and Floodgate 2.2.6-b54 . One player can connect and stay connected just fine using Nintendo Switch Bedrock Edition, but another player on PS5 Bedrock edition is having client crashes (Error Code CE-108255-1) every 5-10 minutes.

There's no clear cause, but moving vertically seems to increase the frequency of crashes. Server logs only report the crash as a client timeout.

To Reproduce

1. Login to the server using PS5 bedrock edition
2. Wait for ~5-10 minutes in the Overworld. (Or jump up and down for ~30 seconds).
3. Your game should crash now with code (Error Code CE-108255-1)

Expected behaviour

Expected the game to continue running without issue, like the Nintendo Switch bedrock edition on the same server

Screenshots / Videos

No response

Server Version and Plugins

id = 1.21.11
name = 1.21.11
data = 4671

Geyser Dump

No response

Geyser Version

2.2.6-b54

Minecraft: Bedrock Edition Device/Version

Bedrock Edition 1.042.000,, Playstation 5

Additional Context

No response

[Novampr]

Unfortunately the PS5 client is rather buggy, we can't do anything to fix this, it appears to be a client issue.

[onebeastchris]

Let's still keep this one open :p
Can you attach further details? For example:

• does the crash only occur at a specific location in the world? If yes, can you attach the world?
• does it only happen with a non-empty inventory?
• are there any other conditions that make it more frequently to occur?

[peerzer]

I am also experiencing the same issue.

• ChestShop (3.12.2 (build 353)), Essentials (2.21.2), Geyser-Spigot (2.9.4-SNAPSHOT), LuckPerms (5.5.0), Vault (1.7.3-b131), floodgate (2.2.5-SNAPSHOT (b127-5226010))

I've only had the server live for 3 days. Several Java players are on and are not having issues, but the PS5 player is. Yesterday he crashed when he went to type in a book, when he tried to interact with a bundle, and when he went to break coal ore (but this was after a lot of other coal ore had been mined by him). Now today, it's much more frequent. He played for hours, then afked for a bit. Now it's crashes every 5 minutes or less.

edit:
Running and opening inventory just caused a crash.

[onebeastchris]

Can you ask them to re-install the game? Looking at that error code and the various unrelated steps you've listed it does appear like a device specific issue instead of something on our end

[Kirascendant]

Let's still keep this one open :p Can you attach further details? For example:

* does the crash only occur at a specific location in the world? If yes, can you attach the world?

* does it only happen with a non-empty inventory?

* are there any other conditions that make it more frequently to occur?

The crashes were not specifically tied to any locations in the world.

I was unable to test with an empty inventory as the user in question gave up on using the PS5 version and I do not own a PS5 myself.

The only obvious thing that the user claimed increased the rate of crashes was vertical movement, both jumping and falling. The world in question was a Skyblock world, (No client-side mods, just the world was mostly air) and every time the user fell off their island, a crash occurred. When jumping, especially jumping and building, the rate of crashes also increased.

Can you ask them to re-install the game? Looking at that error code and the various unrelated steps you've listed it does appear like a device specific issue instead of something on our end

This was attempted before I submitted the issue, and did not have any impact on the crash rate.

One more thing that may be relevant is that the user was in the UK and the server host was in Los Angeles, CA. The user did not report significant issues with lag, but a high ping may have contributed?

[cheezywhiz]

Playing on 2b2t from a PS5.. I don’t crash while just standing around or jumping as was stated by another, but I crash about 50% of the time I try to type a sign or a message. The crash occurs when returning from the PS5 system keyboard back to the MC app. It can also crash after using the PS home button to open the system overlay and then returning back to the app. It seems to happen more consistently during high traffic times of the day. There is no error message shown. I'm just booted from the server and the app returns to the Play>Worlds screen.

[MPRATCH-V2]

A player on my server is having this issue as well. Normal play with minimal lag except when there is 3+ people on the server. If too many players are on they crash. Only ps5 player no other bedrock players. Not sure what to really include here but I'm happy to provide any additional details I can. Logs just show a client disconnect.

[Kirascendant]

A player on my server is having this issue as well. Normal play with minimal lag except when there is 3+ people on the server. If too many players are on they crash. Only ps5 player no other bedrock players. Not sure what to really include here but I'm happy to provide any additional details I can. Logs just show a client disconnect.

This may have been a factor as well. There were usually between 4-12 players online when the reporting player was online and having the crashes occur.