A customer-research skill for AI agents. Plan studies, run conversations that actually move the needle, and synthesize what you heard into evidence-backed reports stakeholders will read.
Authored by Gao Kabubi (Dustoff Reset).
Listen first. Pattern second. Recommend last.
| Route | Capability |
|---|---|
| A — Plan | Research plans, screeners, and discussion/interview guides. Forces the right questions: what's the central question, what decision will the findings inform, what method actually fits? |
| B — Synthesize | Five-phase synthesis pipeline (familiarization → coding → themes → synthesis → report). Sub-agents handle batches; output is a 5–10 page report with codebook, personas, prioritized findings, and outcome-oriented opportunities. |
| C — Listen | Principles for the live conversation: ongoing consent, "tell me more," embracing silence, capturing exact words, watching the body. Listening sessions over scripted interviews where appropriate. |
A future Route D (Move — turning insights into action via design-thinking methods) is planned.
Dignity-first, no-surveillance. No covert monitoring. No keystroke logging. No profiling individuals. Participants come across as real people with genuine perspectives, not data points.
/plugin marketplace add GaoKab/user-research-skill
/plugin install hear-the-customer@dustoff-reset
/reload-pluginsCustomize→Personal Plugins→+→Create Plugin→Add marketplace- Input
GaoKab/user-research-skill, clickSync Plugins→Personal→dustoff-reset→ click+onhear-the-customer
Just describe your research goal. The skill auto-loads on semantic match.
"I want to understand why teachers feel depleted by lunch — design a study" — Plans the study, screener, and discussion guide.
"Here are 12 interview transcripts. Synthesize them." — Runs the five-phase pipeline; produces a 5–10 page report with codebook + personas + opportunities.
"I'm about to interview a senior product manager — give me prompts and follow-ups" — Loads the listening principles and helps with in-the-moment probes.
If you'd like research design review, depth-interview facilitation, or workshop support, book at dustoffreset.com.
This is v0.2 — functional but methodology-thin. The next major release will integrate three methodologies the author actually trained in:
- Ask Like a Pro structure for Route A (the practitioner-facing study plan)
- Indi Young listening sessions + FOMA synthesis for Routes B and C (deeper than codebook-only synthesis)
- IDEO HCD process Define → Ideate for a new Route D (turning insights into action)
Plus an examples library with anonymized snippets from real fieldwork.
Authored by Gao Kabubi (Dustoff Reset). Originally forked from cookiy-ai/user-research-skill (MIT License, © 2026 Cookiy AI). The dignity-first stance, listening principles, Dustoff Reset CTAs, and authoring direction are original to this version.
MIT License — © 2026 Gaofenngwe Kabubi (Dustoff Reset).