GCCX-Utils

Miscellaneous utilities for Genesys Cloud CX.

Get GCV DID Assignments

Retrieves the list of phone numbers purchased via Genesys Cloud Voice, then outputs a list of unassigned GCV DIDs and a list of assigned GCV DIDs, with the object it is assigned to. Assigned objects include users, stations and IVR call routes. The script will prompt you for your client ID, client secret and region. Region can be specified using the full region string (for example, eu-west-2), or abbreviated (for example, EUW2). The script assumes the Client Credentials grant type.

Test OAuth Client Authentication

A simple way to sanity check if OAuth client authentication is working. The script will prompt you for your client ID, client secret and region. Region can be specified using the full region string (for example, eu-west-2), or abbreviated (for example, EUW2). The script assumes the Client Credentials grant type but can still validate that the credentials are correct for other grant types.

Successful authentication and correct grant type:

<Response [200]> {'access_token': 'DCl7jJaGIGQ1M-8dq791twKewbp8bI5Vr1vFV1gRizlxlsH1U4**aA25FG4BqLcjKqcG5AVuzFJ4_g0Q', 'token_type': 'bearer', 'expires_in': 86399}

Successful authentication but incorrect grant type:

<Response [400]> {'error': 'unauthorized_client', 'description': 'client is not authorized to use the client_credential grant type', 'error_description': 'client is not authorized to use the client_credential grant type'}

Unsuccessful authentication due to incorrect client secret:

<Response [400]> {'error': 'invalid_client', 'description': 'authentication failed', 'error_description': 'authentication failed'}

Unsuccessful authentication due to incorrect client ID:

<Response [400]> {'error': 'invalid_client', 'description': 'client not found', 'error_description': 'client not found'}