Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Feature - Norbert to send auto response when customer sends email to "updateus" #159

Open
MeganCrowthers opened this issue Jul 9, 2021 · 0 comments
Open

Feature - Norbert to send auto response when customer sends email to "updateus" #159

MeganCrowthers opened this issue Jul 9, 2021 · 0 comments
Labels
enhancement New feature or request North North Northants Issue West West Northants Issue

Comments

@MeganCrowthers
Copy link
Contributor

User Story/Requirement
As a customer I would like to receive a confirmation of my reply so I know my update has been received by the authority.

Is the feature request related to an existing problem? Please describe.
No

Describe the solution you want to be used
When a customer sends an email to updateus@ the customer receives an automated response confirming their update has been received and passed to the relevant persons.

Describe alternatives you have considered
N/A

Additional comments
Response to be confirmed by Product Owners

Acceptance Criteria*
When a customer sends an mail to updateus (that is not in response to location) Norbert will respond confirming reference number, update and SLA.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
enhancement New feature or request North North Northants Issue West West Northants Issue
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
1 participant
@MeganCrowthers