Description
Device Information
System Model or SKU
Please select one of the following
- Framework Laptop 13 (11th Gen Intel® Core™)
- Framework Laptop 13 (12th Gen Intel® Core™)
- Framework Laptop 13 (13th Gen Intel® Core™)
- Framework Laptop 13 (AMD Ryzen™ 7040 Series)
- Framework Laptop 13 (Intel® Core™ Ultra Series 1)
- Framework Laptop 16 (AMD Ryzen™ 7040 Series)
BIOS VERSION
BIOS/UEFI Version 3.05
DIY Edition information
Memory: 64GB RAM, Kingston 2x32GB pack (Model Number: KF556S40IBK2-64
Storage: Samsung 990 Pro (2TB)
Port/Peripheral information
The issue is not a peripheral or an expansion card related problem.
Standalone Operation
Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?
- Yes
- No
Describe the bug
Framework 16 Laptop with 7700S dGPU ungracefully reboots (crashes) when opening Hardware Accelerated applications like some browsers, 3D Programs, Games or Game SDKs after waking up from s2idle suspend
(e.g. closing the lid and letting the computer sleep for ~= 10min). There is no kernel panic or blue-screen from Windows, it just crashes and restarts. Down below is the Debian dmesg log after a crash event.
The system has a dual-boot of Windows 11 Pro and Debian 12 and presents the issue on both Operating Systems.
Steps To Reproduce
Steps to reproduce the behavior:
- Power on Laptop.
- Boot any of the two OSs
- Open a game or a browser that utilizes the dGPU (HW Acceleration)
- Sleep/Suspend the Laptop or close the lid.
- Wait 10 mins.
- Wake system from sleep.
- System crashes when re-opening the browser or any HW Accelerated app.
Expected behavior
System should wake from sleep and continue to work normally.
Screenshots
Not screenshots, but videos can be provided.
Evidence of crash
System waking from s2idle test VIDEO
Evidence that System/dGPU properly works from cold-boot.
Operating System (please complete the following information):
Dual-boot System
Windows
- OS/Distribution: Windows 11 Pro
- Version: 24H2
- Linux Kernel Version: N/A
Linux
- OS/Distribution: Debian 12 Bookworm
- Version: 12
- Linux Kernel Version:
Linux N7-FWK-DGB 6.1.0-35-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.137-1 (2025-05-07) x86_64 GNU/Linux
Additional context
This problem only presents itself when the system wakes from sleep, otherwise the system functions normally.
Issue is present on BOTH Operating Systems and has already been reported through Framework Support; no solution was reached, hence why I'm reporting it through here, it's highly possible it's a firmware issue to investigate.
(dGPU has been re-seated multiple times, RAM as well, SSD, etc.).
I have attached a trim of the journal of one of the many crash events for reference, if necessary the full journal of that session can be provided.
Recommend seeing 02 before 01 (might have more useful data).
s2idle_crash_02.txt
s2idle_crash.txt