Update contributing guidelines (#20028)

CONTRIBUTING.md

@@ -8,18 +8,16 @@ We only accept issues that are icon requests, bug reports, or feature requests.
 Bugs must be isolated and reproducible problems that we can fix within the Font
 Awesome core.
 
-* [Request a new icon](https://github.com/FortAwesome/Font-Awesome/issues/new?title=Icon%20request:%20icon-name&template=icon-request.md)
-* [Request a new feature](https://github.com/FortAwesome/Font-Awesome/issues/new??title=Feature%20request:feature-name&template=feature-request.md)
-* [Submit a bug report](https://github.com/FortAwesome/Font-Awesome/issues/new?template=bug-report.md)
-
-## Key branches
-
-- `master` is the latest, deployed version
+* [Request a new icon](https://github.com/FortAwesome/Font-Awesome/issues/new?assignees=&labels=new+icon&projects=&template=000_icon_request.yml&title=Icon+request%3A+)
+* [Request a new brand icon](https://github.com/FortAwesome/Font-Awesome/issues/new?assignees=&labels=brand+icon&projects=&template=001_brand_request.yml&title=Brand+request%3A+)
+* [Submit a bug report for Web (Kit, CSS, JS)](https://github.com/FortAwesome/Font-Awesome/issues/new?assignees=&labels=bug%2Cneeds-triage&projects=&template=100_web_bug_report.yml&title=Bug%3A+)
+* [Submit a bug report for Desktop, Native, and other use cases](https://github.com/FortAwesome/Font-Awesome/issues/new?assignees=&labels=bug%2Cneeds-triage&projects=&template=101_other_bug_report.yml&title=Bug%3A+)
+* [Request a new feature](https://github.com/FortAwesome/Font-Awesome/issues/new?assignees=&labels=feature&projects=&template=200_feature_request.yml&title=Feature+request%3A+)
 
 ## Pull requests
 
-- At the moment we are not accepting pull requests containing icons
+- **At the moment we are not accepting pull requests containing icons**
 - Pull requests that do not solve an existing issue are essentially un-prioritized–don't expect these to be addressed quickly
-- The files in this repository are generated elsewhere and we do not merge PR's directly into master
+- Most of the files in this repository are generated by a build system, so we may not be able to merge PRs directly
 - Try not to pollute your pull request with unintended changes–keep them simple and small
 - Try to share which browsers your code has been tested in before submitting a pull request