Re-Route Support to Zendesk (#5259)

* refactor: replace feedback command with contact support in Help Center menu

* refactor: replace feedback dialog with external support link in Help menu

* refactor: simplify error reporting UI by removing send report functionality

* refactor: remove issue report dialog and update support contact method

* refactor: remove IssueReportDialog and associated components

* refactor: remove unused issue report schema

* refactor: remove unused issue report types

* refactor: remove unused issue report fields from localization files

Author: Myestery

browser_tests/tests/dialog.spec.ts

@@ -59,18 +59,6 @@ test.describe('Execution error', () => {
     const executionError = comfyPage.page.locator('.comfy-error-report')
     await expect(executionError).toBeVisible()
   })
-
-  test('Can display Issue Report form', async ({ comfyPage }) => {
-    await comfyPage.loadWorkflow('nodes/execution_error')
-    await comfyPage.queueButton.click()
-    await comfyPage.nextFrame()
-
-    await comfyPage.page.getByLabel('Help Fix This').click()
-    const issueReportForm = comfyPage.page.getByText(
-      'Submit Error Report (Optional)'
-    )
-    await expect(issueReportForm).toBeVisible()
-  })
 })
 
 test.describe('Missing models warning', () => {
@@ -303,37 +291,16 @@ test.describe('Settings', () => {
   })
 })
 
-test.describe('Feedback dialog', () => {
-  test('Should open from topmenu help command', async ({ comfyPage }) => {
-    // Open feedback dialog from top menu
+test.describe('Support', () => {
+  test('Should open external zendesk link', async ({ comfyPage }) => {
     await comfyPage.setSetting('Comfy.UseNewMenu', 'Top')
-    await comfyPage.menu.topbar.triggerTopbarCommand(['Help', 'Feedback'])
-
-    // Verify feedback dialog content is visible
-    const feedbackHeader = comfyPage.page.getByRole('heading', {
-      name: 'Feedback'
-    })
-    await expect(feedbackHeader).toBeVisible()
-  })
-
-  test('Should close when close button clicked', async ({ comfyPage }) => {
-    // Open feedback dialog
-    await comfyPage.setSetting('Comfy.UseNewMenu', 'Top')
-    await comfyPage.menu.topbar.triggerTopbarCommand(['Help', 'Feedback'])
-
-    const feedbackHeader = comfyPage.page.getByRole('heading', {
-      name: 'Feedback'
-    })
-
-    // Close feedback dialog
-    await comfyPage.page
-      .getByLabel('', { exact: true })
-      .getByLabel('Close')
-      .click()
-    await feedbackHeader.waitFor({ state: 'hidden' })
+    const pagePromise = comfyPage.page.context().waitForEvent('page')
+    await comfyPage.menu.topbar.triggerTopbarCommand(['Help', 'Support'])
+    const newPage = await pagePromise
 
-    // Verify dialog is closed
-    await expect(feedbackHeader).not.toBeVisible()
+    await newPage.waitForLoadState('networkidle')
+    await expect(newPage).toHaveURL(/.*support\.comfy\.org.*/)
+    await newPage.close()
   })
 })
 

src/components/dialog/content/ErrorDialogContent.vue

@@ -21,16 +21,9 @@
         @click="showReport"
       />
       <Button
-        v-show="!sendReportOpen"
-        text
-        :label="$t('issueReport.helpFix')"
-        @click="showSendReport"
-      />
-      <Button
-        v-if="authStore.currentUser"
         v-show="!reportOpen"
         text
-        :label="$t('issueReport.contactSupportTitle')"
+        :label="$t('issueReport.helpFix')"
         @click="showContactSupport"
       />
     </div>
@@ -41,16 +34,6 @@
       </ScrollPanel>
       <Divider />
     </template>
-    <ReportIssuePanel
-      v-if="sendReportOpen"
-      :title="$t('issueReport.submitErrorReport')"
-      :error-type="error.reportType ?? 'unknownError'"
-      :extra-fields="[stackTraceField]"
-      :tags="{
-        exceptionMessage: error.exceptionMessage,
-        nodeType: error.nodeType ?? 'UNKNOWN'
-      }"
-    />
     <div class="flex gap-4 justify-end">
       <FindIssueButton
         :error-message="error.exceptionMessage"
@@ -81,18 +64,12 @@ import { useCopyToClipboard } from '@/composables/useCopyToClipboard'
 import { api } from '@/scripts/api'
 import { app } from '@/scripts/app'
 import { useCommandStore } from '@/stores/commandStore'
-import { useFirebaseAuthStore } from '@/stores/firebaseAuthStore'
 import { useSystemStatsStore } from '@/stores/systemStatsStore'
-import type { ReportField } from '@/types/issueReportTypes'
 import {
   type ErrorReportData,
   generateErrorReport
 } from '@/utils/errorReportUtil'
 
-import ReportIssuePanel from './error/ReportIssuePanel.vue'
-
-const authStore = useFirebaseAuthStore()
-
 const { error } = defineProps<{
   error: Omit<ErrorReportData, 'workflow' | 'systemStats' | 'serverLogs'> & {
     /**
@@ -114,10 +91,6 @@ const reportOpen = ref(false)
 const showReport = () => {
   reportOpen.value = true
 }
-const sendReportOpen = ref(false)
-const showSendReport = () => {
-  sendReportOpen.value = true
-}
 const toast = useToast()
 const { t } = useI18n()
 const systemStatsStore = useSystemStatsStore()
@@ -126,15 +99,6 @@ const title = computed<string>(
   () => error.nodeType ?? error.exceptionType ?? t('errorDialog.defaultTitle')
 )
 
-const stackTraceField = computed<ReportField>(() => {
-  return {
-    label: t('issueReport.stackTrace'),
-    value: 'StackTrace',
-    optIn: true,
-    getData: () => error.traceback
-  }
-})
-
 const showContactSupport = async () => {
   await useCommandStore().execute('Comfy.ContactSupport')
 }