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426 Upgrade of database required #4487

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Gosena opened this issue Sep 21, 2018 · 6 comments
Closed

426 Upgrade of database required #4487

Gosena opened this issue Sep 21, 2018 · 6 comments

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@Gosena
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Gosena commented Sep 21, 2018

At http://churchcrm/SystemDBUpdate.php, I get blue page with 426 Upgrade Required
Current DB Version:
Current Software Version: 3.0.10 (ChurchCRM)

Windows 7 64 Bit
Xamppr Version 7.1.9 win32 - VC14 installer
Apache Version: (as in Xampp above)
PHP Version: (as in Xampp above)
Server Software: Apache (as in Xampp above)
Port defined for Apache: 8082
MySQL Version: (as in xampp) - Port defined for MySQL: 3306
I have loaded several times (4 at leat) on Port 80 - I get stuck at the same point.

@DawoudIO
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I'm afraid we don't test with windows, also windows 7 is out of support by Microsoft.

@boluak
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boluak commented Sep 22, 2018

  1. Is this a new install or an upgrade? and from what version.
  2. if you have a backup of your previous version, RESET your CCRM instance : go to phpmyadmin, drop and create a new database for CCRM
  3. browse to CCRM page, the default installation database will be loaded
  4. use the admin links on the left to restore your database

@Gosena
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Gosena commented Sep 24, 2018 via email

@tru247
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tru247 commented Sep 25, 2018

Hi,
Upon updating am getting this blue page with the info below:

Upgrade Required
Current DB Version: 3.0.11
Current Software Version: 3.0.10

I am working on ubuntu desktop 64 bit.

How can resolve this?

@green-arrow
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@boluak - FYI this is happening on the public demo page as well.

http://demo.churchcrm.io/master

@crossan007
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@green-arrow it doesn't seem to be happening on the demo page currently.

@tru247 and @Gosena did you download the official release package from https://github.com/ChurchCRM/CRM/releases/tag/3.0.10 ?

There is an unofficial developer build that might get you into an unsupported situation on the bottom of the demo page.

@Gosena Gosena closed this as completed Oct 12, 2018
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