Customer churn is when a customer decides to stop purchasing or doing business with a particular firm for some reason which include dissatisfaction with a service or product, poor customer service, etc.
The study likelihood of a customer leaving or stoping the use of a product or service is called Churn Analysis.
Companies loose a lot of money anually because thier customers or client churn. This significantly affect
In this nkitebook, we will devlve into churn analysis using Telco Data from Kaggle
This notebook will demo how to perform customer Churn Analysis on a dataset.