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Benefit claimants face landlord discrimination despite ruling

In August 2020, the BBC Shared Data Unit reported thousands of landlords were trying to avoid renting their properties to benefit claimants, despite a judge ruling a blanket ban was unlawful.

About 75% of more than 9,000 listings on the website OpenRent said the landlords would not accept people on benefits.

It came after the ruling a single mother-of-two had experienced indirect discrimination when a letting agent refused to rent to her. That case established "persuasive authority" in law rather than a legal precedent, so it may have helped guide other courts in reaching future decisions, but was not binding.

OpenRent said it advised landlords to assess tenants "on their own merits".

Data and sources

The data and background methodology released to partners is available here:

Interviews and quotes

  • Kurzon and Helen Morris who were both unable to work because they had myalgic encephalomyelitis (ME), also known as chronic fatigue syndrome. They had been looking for 16 months for a property in north-west England.
  • Polly Neate, chief executive of housing charity Shelter
  • The Equality and Human Right Commission (EHRC)
  • OpenRent founder Adam Hyslop
  • Daniel Twycross, who had been on benefits for most of his life and had been trying to rent somewhere in Sowerby Bridge to be closer to a friend.
  • The National Residential Landlords Association's deputy director for policy and research, John Stewart

Partner usage

The Shared Data Unit makes data journalism available to the wider news industry as part of the BBC Local News Partnership. Stories written by partners based on this research included:

The story was also used by BBC South Today.

Other usage

Related repos

You can find all coronavirus-related stories by the BBC data units tagged 'coronavirus' here

We also looked at 'No DSS' adverts in 2017

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