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Description
Quick summary
The process of purchasing and setting up email is technical, the empty state doesn't do a great job at describing what users need to do. For instance, it says "upgrade to a plan now" but plans aren't really necessary to setting up email.
Steps to reproduce
Head to /mail/:domain
What you expected to happen
Clear guidance in the empty state.
What actually happened
The empty state prioritizes plan upsell.
Impact
One
Available workarounds?
There is no user impact
If the above answer is "Yes...", outline the workaround.
No response
Platform (Simple and/or Atomic)
No response
Logs or notes
No response
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To be used when issues have been triaged.Features related to email integrations and domain management.Tools for managing your site's domain(s).Address as soon as possible after BLOCKER issuesAll features accessible on and related to WordPress.com.Issues related to the fit, finish and overall polish of WordPress.com
Type
Projects
Status
Triaged
Activity