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App push notifications are in the wrong locale #95104

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Description

Quick summary

See pe7F0s-1Yu-p2 -- the push notifications should be in the device language, but they're not. We had a workaround, but it's no longer working. The ideal solution would be to fix this by not generating the notifications through WordPress.com, but anything we can do to improve the flow in the meantime (like identifying where users can change their notifications locale) would be helpful. Recent Zendesk reports:

  • 8800669-zd-a8c
  • 8221182-zd-a8c

Steps to reproduce

This is difficult to reproduce without a test Woo store you can get notifications from. It happens in the Woo app. I was able to see it by getting on a call with @rossanafmenezes and @pmusolino.

What you expected to happen

The push notifications should be in the device language.

What actually happened

The push notifications are in the wrong language.

Impact

Some (< 50%)

Available workarounds?

No and the platform is unusable

If the above answer is "Yes...", outline the workaround.

No response

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

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    Customer ReportIssues or PRs that were reported via Happiness. Previously known as "Happiness Request".Issues or PRs that were reported via Happiness. Previously known as "Happiness Request".[Pri] High[Status] Priority Review TriggeredQuality squad has been notified of this issue in #dotcom-triage-alertsQuality squad has been notified of this issue in #dotcom-triage-alerts[Type] Bug

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