Description
openedon Oct 2, 2024
Quick summary
See pe7F0s-1Yu-p2 -- the push notifications should be in the device language, but they're not. We had a workaround, but it's no longer working. The ideal solution would be to fix this by not generating the notifications through WordPress.com, but anything we can do to improve the flow in the meantime (like identifying where users can change their notifications locale) would be helpful. Recent Zendesk reports:
- 8800669-zd-a8c
- 8221182-zd-a8c
Steps to reproduce
This is difficult to reproduce without a test Woo store you can get notifications from. It happens in the Woo app. I was able to see it by getting on a call with @rossanafmenezes and @pmusolino.
What you expected to happen
The push notifications should be in the device language.
What actually happened
The push notifications are in the wrong language.
Impact
Some (< 50%)
Available workarounds?
No and the platform is unusable
If the above answer is "Yes...", outline the workaround.
No response
Platform (Simple and/or Atomic)
No response
Logs or notes
No response
Metadata
Assignees
Labels
Type
Projects
Status
Triaged