Skip to content

Wapuu: "Jump to recent" button isn't working #93108

Closed
@correliebre

Description

Quick summary

Wapuu "Jump to recent" button isn't working. When clicking it, nothing happens.

Steps to reproduce

  1. Start a new chat with Wapuu
  2. Read one of the support docs and give it a thumbs down
  3. An odd jump will happen within the text
  4. Right after the jump, you will see a "Jump to recent" button
  5. Clicking the "Jump to recent" button won't have any effect.
Screen.Recording.2024-07-29.at.7.55.37.PM.mov

What you expected to happen

I would've expected the "Jump to recent" button to take me to the most recent message.

What actually happened

The "Jump to recent" button didn't work, I tried clicking on it several times. At the end, I scrolled but that scrolled both Calypso and the Wapuu chat window.

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

Metadata

Labels

TriagedTo be used when issues have been triaged.[Feature Group] SupportAll things related to WordPress.com customer support.[Pri] HighAddress as soon as possible after BLOCKER issues[Status] Priority Review TriggeredQuality squad has been notified of this issue in #dotcom-triage-alerts[Type] BugWhen a feature is broken and / or not performing as intended

Type

No type

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions