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Description
openedon Jun 13, 2024
What
In cancelations where we don't show the exit survey, users will see this pop-up:
"Cancel" and "Remove plan" seem to be same action from a user perspective, but they lead to different results.
Why
It's confusing and might come across as dark pattern.
How
Change "Cancel" copy to "Keep the plan"
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To be used when issues have been triaged.To be used when issues have been triaged.All things billing on WordPress.com. This includes the backend store, plans, and billing management.All things billing on WordPress.com. This includes the backend store, plans, and billing management.Related to managing purchases such as subscriptions, plans, history, auto-renew, cancellation, etc.Related to managing purchases such as subscriptions, plans, history, auto-renew, cancellation, etc.All features accessible on and related to WordPress.com.All features accessible on and related to WordPress.com.Feature requestsFeature requests
Type
Projects
Status
Triaged