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Description
Quick summary
The chat support button's prompt obscures the payment button in checkout on mobile device widths:
Steps to reproduce
- Go to checkout
- Resize window to mobile size
- Wait for a chat prompt to appear
What you expected to happen
I think we would ideally hide this prompt so it doesn't block the checkout submit button
What actually happened
Customer has to click on the X to hide the prompt before completing checkout, while not a huge issue, it doesn't really need to happen and I suppose in fringe cases they may find themselves unable to close the prompt (maybe a strange sizing issue on some devices?)
Impact
All
Available workarounds?
No but the platform is still usable
Platform (Simple and/or Atomic)
No response
Logs or notes
No response
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The checkout screen and process for purchases made on WordPress.com.The checkout screen and process for purchases made on WordPress.com.Quality squad has been notified of this issue in #dotcom-triage-alertsQuality squad has been notified of this issue in #dotcom-triage-alerts
Type
Projects
Status
Triaged