Open
Description
openedon Jan 26, 2024
Quick summary
Japanese user (reported on 7636716-zen) sees a confusing text on their Purchases page that says their plan gets renewed every two years although their plan is a yearly plan.
The confusing text is "(2年ごとに更新)
" as shown below:
I checked a couple of accounts for English users, but I couldn't find such a text, so this seems to be specific to Japanese (or possibly other languages are affected too).
Steps to reproduce
- Go to https://wordpress.com/me/purchases
- Check the status section for a yearly plan.
What you expected to happen
There should be no such confusing text.
What actually happened
The confusing text (2年ごとに更新)
is added.
Impact
Some (< 50%)
Available workarounds?
No but the platform is still usable
Platform (Simple and/or Atomic)
No response
Logs or notes
No response
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Issues or PRs that were reported via Happiness. Previously known as "Happiness Request".Issues or PRs that were reported via Happiness. Previously known as "Happiness Request".To be used when issues have been triaged.To be used when issues have been triaged.All things billing on WordPress.com. This includes the backend store, plans, and billing management.All things billing on WordPress.com. This includes the backend store, plans, and billing management.Related to managing purchases such as subscriptions, plans, history, auto-renew, cancellation, etc.Related to managing purchases such as subscriptions, plans, history, auto-renew, cancellation, etc.Related to the translation of WordPress.com content and services, and international user support.Related to the translation of WordPress.com content and services, and international user support.All features accessible on and related to WordPress.com.All features accessible on and related to WordPress.com.Quality squad has been notified of this issue in #dotcom-triage-alertsQuality squad has been notified of this issue in #dotcom-triage-alerts
Type
Projects
Status
Triaged