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Notifications: "Username mentions" setting for the 🔔 notifications doesn't seem to have any effect #86791

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Description

Quick summary

It looks like the Username mentions setting for the 🔔 notifications in https://wordpress.com/me/notifications doesn't have any effect:

Markup on 2024-01-24 at 11:19:34

Regardless of whether the setting is enabled or disabled, the notifications go through.

Markup on 2024-01-24 at 11:53:54

The related email setting seems to be working correctly.

Steps to reproduce

We have tested the issue on a P2 site.

  1. Create a P2 site (or use an existing one).
  2. Go to https://wordpress.com/me/notifications and disable the Username mentions setting for the 🔔 notifications.
  3. Log in to another account that has access to the same P2 and create a comment with the @mention of the first user.
  4. Check the notifications of the user that was mentioned.

What you expected to happen

There should be no notification when the Username mentions setting for the 🔔 notifications is disabled.

What actually happened

The notification appeared:

Markup on 2024-01-24 at 11:53:54

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

No response

Logs or notes

Related Slack discussions:

  • p1706093111486379/1706044661.308329-slack-C02HLU2CH
  • p1706087803578379-slack-C02TCEHP3HA

Possibly related issues:

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    Customer ReportIssues or PRs that were reported via Happiness. Previously known as "Happiness Request".TriagedTo be used when issues have been triaged.[Feature Group] User Interaction & EngagementTools and features for site owners to share, promote, and manage engagement with their audiences.[Feature] NotificationsSite notifications.[Pri] Low[Product] WordPress.comAll features accessible on and related to WordPress.com.[Status] Priority Review TriggeredQuality squad has been notified of this issue in #dotcom-triage-alerts[Type] Bug

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