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Description
openedon Nov 16, 2023
What
When the plan can't be upgraded or downgraded "Contact Support" is displayed as a greyed out button but not clickable
Why
In a situation where contacting support is required to help upgrade or downgrade what appears to be a button to contact support doesn't work. This leaves the user confused and requiring to find other ways to contact support like going through the ? button in the top right.
Maybe it would be possible that contact support would be a clickable button or be more descriptive about what the reason is or where to go to contact support.
How
No response
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All things billing on WordPress.com. This includes the backend store, plans, and billing management.All things billing on WordPress.com. This includes the backend store, plans, and billing management.All of the plans on WordPress.com and flow for upgrading plans.All of the plans on WordPress.com and flow for upgrading plans.All features accessible on and related to WordPress.com.All features accessible on and related to WordPress.com.Feature requestsFeature requests
Type
Projects
Status
Triaged