Description
Quick summary
On Plans page ( https://wordpress.com/plans/ ) on some AT sites, it displays Jetpack Upgrades instead of WordPress.com Upgrades
For more details (because it involves my AT test site and a glimpse of Blog RC), please check the P2 here:
p9F6qB-7rq-p2
Steps to reproduce
Go to Plans page (Dashboard > Upgrades > Plans > click Plans tab): https://wordpress.com/plans/
Please note: This issue might not replicable. I see this incident on one of my test sites, while the others are displaying WordPress.com Upgrades as expected
What you expected to happen
To see WordPress.com Upgrades
What actually happened
I keep seeing Jetpack Upgrades. With my test sites, this issue stays even when all plugins (except Jetpack) deactivated
Context
Customer report and test site:
p9F6qB-7rq-p2
Operating System
Windows, macOS, Linux, Android, iOS
Browser
Google Chrome/Chromium, Mozilla Firefox, Microsoft Edge, Microsoft Edge (legacy), Apple Safari
Simple, Atomic or both?
Atomic
Theme-specific issue?
No response
Other notes
No response
Reproducibility
Intermittent
Severity
Some (< 50%)
Available workarounds?
No response
Workaround details
For new purchases, manually added the right plan for the user via SA.
For renewals, can try from https://wordpress.com/me/purchases