Notifications: spamming a comment should not auto hide that comment

[designsimply]

Raised by @gibrown

I was reading my notifications and I accidentally hit a key which i guess spammed the comment. While trying to parse the "comment spammed" ui and figure out how to undo it, it timed out, and disappeared. I have no idea which p2 it was on. I have no idea which post. So now I am stuck trying to hunt down which comment it was.

Eventually I found the comment, but it required going to individual p2s, into wp-admin, and guessing where it might have been. Given that we are relying on notifications to "manage" comments, it was a really awful user experience.

Note from @drw158

Couple of ideas:

• For destructive actions, keep the alert around longer, or possibly forever until the user hits the X to close it.
• Remove keyboard shortcuts for destructive actions, or require a more complex shortcut (Shift + S).

[hoverduck]

28Apr16 Bug Scrub

Confirmed this is still an issue. Marking a comment as spam from the notifications dropdown immediately removes it from the list, with just a few seconds to click Undo.

[hoverduck]

#bug-scrub

Confirmed this is still an issue. I'm tempted to close it for lack of activity, but I think it's a pretty bad user experience in the case where they accidentally hit 'S' to mark the comment as spam and aren't quick enough to hit Undo

[davewhitley]

No one is currently working on notifications, so I think its important that the issue sticks around, just so we don't lose it.

[rachelmcr]

I confirmed this is still an issue. It will be improved by the upcoming Comments feature (currently at https://wpcalypso.wordpress.com/comments) which means users won't have to go to WP Admin anymore to look for spammed comments.

For users with multiple sites this is still a bit troublesome since there isn't currently an All My Sites view for comments in Calypso, but switching between comments on different sites will be easier.

[worldomonation]

Hi! I'm performing triage on older bugs as part of Quality Squad's efforts to cut down on backlog issue counts.

In the recent notification system, when marking a comment as Spam the section occupied by the comment notification turns a bright shade of red with large text to Undo.

Furthermore, it is possible to manage comments and un-spam it via calypso.

As it does not appear this issue is reproducible, it is being closed with the label Closed - Not Reproducible.