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Subscriptions: Adding First-time Subscription Level Disrupts Posting Experience #34178

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Description

Impacted plugin

Jetpack

Quick summary

When a user marks a post as for paid subscribers only for the first time, the user is moved over to WordPress.com to configure the paid plan. However, the user is never returned back to the post screen.

Steps to reproduce

  1. Add a new post
  2. Mark as being for "Paid subscribers only"
  3. If there are no paid subscription levels, observe that you are moved over to WordPress.com to complete the process
  4. Observe that upon registration, you are never returned to the post editor

A clear and concise description of what you expected to happen.

I would expect that the ability to configure a newsletter subscription level wouldn't disrupt my editing. This could be accomplished by returning me to my post editor after adding the required subscription level.

What actually happened

Start in the post editor:

Annotation on 2023-11-16 at 17-47-00

After clicking on "Paid subscribers only," a modal pops up inviting me to get started:

Screenshot_at_November_16th_2023_-_5 07 28_pm

This moves me out of the post editor and over to WordPress.com:

Annotation on 2023-11-16 at 17-51-16

Once I add the subscription tier, I remain on WordPress.com:

Annotation on 2023-11-16 at 17-51-59

The post is in my WP Admin dashboard as a draft:

Annotation on 2023-11-16 at 17-52-48

However, when I opened the post, it didn't save my intention to make the post for paid subscribers only:

Annotation on 2023-11-16 at 17-54-18

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

Self-hosted

Logs or notes

No response

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    EarnEarn featuresTriaged[Feature] SubscriptionsAll subscription-related things such as paid and unpaid, user management, and newsletter settings.[Plugin] JetpackIssues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/[Pri] Normal[Status] Priority Review TriggeredThe guild in charge of triage has been notified of this issue in Slack[Type] EnhancementChanges to an existing feature — removing, adding, or changing parts of it

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