Git traffic and tokenless authentication charts empty after GHE upgrade

[talktopiyush]

Hello there,

We have hubble as service on a dedicated machine and we recently did GHE upgrade from v2.11 to v2.12.6 and after this hubble does not show the git traffic/ there is no data in git-download.tsv

fyi, there are no errors reported when we run update-stats.py.

In general do we need to do anything before or after we apply an update to GHE.

Regards
Piyush

[talktopiyush]

similarly no data (or marked as zero against date) in tokenless-authentication.tsv since the upgrade.

[pluehne]

Hi @talktopiyush! Thanks for reaching out about these two issues. We noticed the issues with the Git traffic charts as well, and they should be fixed by #138.

I’d like you to check out the latest commit in the master branch and to run the Hubble updater again. This should resolve the first part of the issue. (The context is that we made changes to the naming of the data series, and unfortunately, these weren’t reflected in the data files that the updater produces. Hence, the dashboard couldn’t find the data anymore and would show empty charts.)

Concerning the tokenless authentication chart, there was a change in GitHub’s log file format from 2.11 to 2.12 that broke our script for that chart’s data. I’m currently working on this and hope to have a patch out later today.

As a general suggestion, we recommend that you use the latest release (currently, 0.2.0) and not the master branch directly. Also, we’re trying to avoid issues on master as best as we could, but we can’t guarantee forward compatibility with new GitHub Enterprise versions unfortunately.

[pluehne]

@talktopiyush: In the meantime, please let me know whether #138 fixed the issues you experienced with the Git traffic charts.

[pluehne]

@talktopiyush: I forgot to notify you, but we merged my fix #141 that should resolve your issue with the tokenless authentication chart. It would be great if you could test all these changes and tell me whether we can close this issue 😃.

[rajivmucheli]

Hi @pluehne post upgrading, i can confirm Git Traffic Chart is populating data but tokenless-authentication-detailed.tsv FAILS, please note tokenless authentication.tsv gets updated.

[pluehne]

@rajivmucheli: Happy to hear that the Git traffic chart is fixed for you now. Can you explain what exactly fails with the detailed tokenless authentications report? Is it just empty or do you get an error message?

Also note that the tokenless authentications chart has recently received a fix in #141. Did you experience the issue before or after this pull request had been merged?

[rajivmucheli]

The report doesn’t process i.e wouldn’t update like other reports. Hubble-data repo for this repo shows last updated was 16th March, which was we updated GHE to 2.12.

I guess after the pull request? I see this fox was on 16th March as well!

[pluehne]

@rajivmucheli: Do you get any errors in the log? GitHub Enterprise 2.12 is meant to be supported by Hubble, so this shouldn’t be a problem. Also, could you try manually executing tokenless-auth.sh on your GitHub Enterprise appliance? It would be interesting to know whether this script produces output and, if not, errors.

[pluehne]

@talktopiyush: It would be interesting for me to know whether you’re facing the same issues as @rajivmucheli 🙂.

If everything is resolved for you, I’d like to close this very issue and to open a new one for the problems with the detailed tokenless authentications chart that @rajivmucheli is facing.

[talktopiyush]

@pluehne we are in the same work group :)