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agjohnson committed Mar 9, 2016
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Expand Up @@ -17,18 +17,19 @@ Sustainability

Read the Docs is a :doc:`massive project <read-the-docs-2015-stats>`,
and requires a large amount of work to keep running and support.
We receive support requests and must tend to the operations of the servers on a daily basis.
Neither of these tasks lend to volunteer contributions,
they both require dedicated support roles for such a large site.
**I've personally been wearing a pager in support of the project for over 4 years,
all on a volunteer basis.**
We receive support requests and must tend to the operations of the servers on a daily basis,
but both these roles lend to dedicated support.

Though we have done multiple donation drives,
and have enabled other ways for users to support us,
these only supply a limited amount of one-time funding.
these only supply a limited amount of funding.
Our users are the last ones we want to charge,
they are other open source projects who aren't paid themselves!
This puts us in a hard situation.
Selling a small amount of documentation reader attention allows us to support the project without affecting authors.
Selling a small amount of documentation reader attention allows us to sustainably support Read the Docs without affecting authors.

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