Cloud project visible but cannot be opened (Desktop + Web) after reinstall #8162
Description
Is there an existing issue for this?
- I have searched the existing issues
Describe the bug
Hello GDevelop team,
I’m facing an issue with a cloud project that appears in my project list but cannot be opened anywhere.
Environment:
- GDevelop version: 5.6.252 (latest)
- Platform: Windows
- Project type: Cloud project only (no local copy)
Issue:
- The project is visible in the project list.
- It cannot be opened in the Desktop app.
- It also cannot be opened in the Web editor.
- The “Duplicate” option does not appear.
- The same error occurs consistently.
Context:
Earlier, I uninstalled GDevelop and deleted the entire AppData/GDevelop 5 folder as part of troubleshooting another issue. After reinstalling and signing in again, this cloud project became inaccessible.
What I’ve already tried:
- Fresh reinstall
- Clearing all local cache and metadata
- Signing out and signing back in
- Toggling Cloud Projects on/off
- Trying both Desktop and Web editors
- Different network (no change)
It looks like the cloud project metadata or last saved state may be corrupted or incomplete on the server side.
Request:
Could you please check this cloud project and, if possible:
- Restore or roll back the project to a previous version, or
- Rebuild/fix the cloud metadata so it can be opened again.
Project name: Fakeit
Account email: Jassom@gmail.com
Steps to reproduce
GDevelop platform
Desktop
GDevelop version
5.6.252
Platform info
Details
OS (e.g. Windows, Linux, macOS, Android, iOS)
OS Version (e.g. Windows 10, macOS 10.15)
Browser(For Web) (e.g. Chrome, Firefox, Safari)
Device(For Mobile) (e.g. iPhone 12, Samsung Galaxy S21)
Additional context
No response