Unable to install

[hhnguyen7]

Hi,
I cannot install the software (version 0.42). At first I get an error that python34.dll was not found. After downloading that file and pasted it to the system folder, the installation process could begin but aborted due to "codec not found" error.
Could you please help trouble shoot?
Thank you!
Hoang

[xi2pi]

Hi Hoang! It seems that not all files were extracted from the zip folder. Did you unpack the complete zip folder?

This video shows the installation steps for an older version (0.4.1) but it is the same procedure for the current version: https://vimeo.com/309494282

I will update the installation guide and add a new video. I hope that helps!