Rework CONTRIBUTING.md

Author: AB-xdev

CONTRIBUTING.md

@@ -1,19 +1,18 @@
 ## Contributing
 
-We would absolutely love to get the community involved, and we welcome any form of contributions – comments and questions on different communication channels, issues and pull request in the repositories, and anything that you build and share using our components.
+We would absolutely love to get the community involved, and we welcome any form of contributions – comments and questions on different communication channels, issues and pull request and anything that you build and share using our components.
 
-### Get in touch with the team
+### Communication channels
+* Communication is primarily done using issues.
+* If you need support as soon as possible and you can't wait for any pull request, feel free to use [our support](https://xdev.software/en/services/support).
+* As a last resort measure or on otherwise important matter you may also [contact us directly](https://xdev.software/en/about-us/contact).
 
-Twitter: https://twitter.com/xdevsoftware 
-<br/>
-Mail: opensource@xdev-software.de
+### Ways to help
+* **Report bugs**<br/>Create an issue or send a pull request
+* **Send pull requests**<br/>If you want to contribute code, check out the development instructions below.
+  * However when contributing new features, please first discuss the change you wish to make via issue with the owners of this repository before making a change. Otherwise your work might be rejected and your effort was pointless.
 
-### Some ways to help:
-
-- **Report bugs**: File issues on GitHub.
-- **Send pull requests**: If you want to contribute code, check out the development instructions below.
-
-We encourage you to read the [contribution instructions by GitHub](https://guides.github.com/activities/contributing-to-open-source/#contributing) also.
+We also encourage you to read the [contribution instructions by GitHub](https://docs.github.com/en/get-started/quickstart/contributing-to-projects).
 
 ## Developing