- This repo is created and maintained by Zack Olinger for the purpose of providing an open resource for those who are interested; with the primary audience being users within the Zendesk Developer User Group.
- All of the code here is AS-IS; it is the express responsibility of any party to test and verify any code that may be available on this site
- We will attempt our best to note which apps and/or scripts perform READ ONLY / WRITE ONLY / READ & WRITE to a Zendesk instance
- All transcripts and summaries are AI generated, and not thoroughly edited (if edited at all)
- User Reports
- This app will likely not work on instances that have thousands of users; see the below info regarding time to load for the Agent Reports app
- Agent Reports
- Specifically designed to search only for Admin and Agent users
- As of 2023-06-13, there have been reports of about 3 to 5 minute load times with a few hundred agents
- Collaborators App
- Add unique tags to Zendesk tickets that allow you to create views based on the collaborators on the ticket
- Please visit the main Wiki page for the latest information from our past meetings!
- Please use this suggestion form to provide me with any information regarding topics, resources, or challenges you would like to explore.