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Document frequently asked questions #480

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Freso opened this issue Apr 19, 2020 · 3 comments
Open

Document frequently asked questions #480

Freso opened this issue Apr 19, 2020 · 3 comments
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Needed: discussion More discussion needed before anything can be done (or still no agreement has been reached) Needed: documentation Documentation is required

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@Freso
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Freso commented Apr 19, 2020

Either as its own file, its own page, or as a section in the README.

Certain questions get asked again and again, and while a FAQ won’t prevent from getting them asked, some users might actually see it, and for those that don’t, it’ll be an easy place to point to when they do get asked, instead of having to type out new variations of the essentially same paragraphs time and time again. :)

What questions should we have though? Please comment with things that should get asked and answered.


CD can’t be ripped

Likely damaged and/or dirty disc and/or bad drive. E.g.:

CD isn’t found

E.g., it doesn’t exist in MusicBrainz. Maybe some mention of FreeDB and why MusicBrainz is used/preferred over other sources.

Failing to get drive offset

I feel like I see this reasonable often in the IRC channel. Should include tips like making sure to use a reasonable widely distributed CD as basis, and if that still fails, maybe how to look up the most likely offset from a drive offset database/data set/table.

@Freso Freso added Needed: documentation Documentation is required Needed: discussion More discussion needed before anything can be done (or still no agreement has been reached) labels Apr 19, 2020
@JoeLametta
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JoeLametta commented Apr 23, 2020

Some ideas:

@nathanbibb
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MusicBrainz lookup may fail even if the exact release is already present in the DB if its Disc ID is missing

I've found this is the most common reason for metadata missing issues. I could write up a short set of steps a user could take to address this (log in/create account at MusicBrainz, open TOC link provide by whipper, search for release).

Might also be good to have a "recommended" workflow for archiving CDs (whipper's primary use case). That way users have a similar set of steps to follow, and won't report issues based on an illogical/unsupported workflow. I could help set that up, but would need to make sure I understand the recommended workflow :)

@JoeLametta
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JoeLametta commented May 29, 2020

MusicBrainz lookup may fail even if the exact release is already present in the DB if its Disc ID is missing

I've found this is the most common reason for metadata missing issues. I could write up a short set of steps a user could take to address this (log in/create account at MusicBrainz, open TOC link provide by whipper, search for release).

Thanks, that's a good idea. We can ask @Freso too whether there's a best practice for this. 😉

Might also be good to have a "recommended" workflow for archiving CDs (whipper's primary use case). That way users have a similar set of steps to follow, and won't report issues based on an illogical/unsupported workflow. I could help set that up, but would need to make sure I understand the recommended workflow :)

Yep, related to #144 and #167.

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