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neoges.kastor.cl - Firefox is not detected correctly as supported browser #94537

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webcompat-bot opened this issue Nov 25, 2021 · 4 comments
Open

neoges.kastor.cl - Firefox is not detected correctly as supported browser #94537

webcompat-bot opened this issue Nov 25, 2021 · 4 comments
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action-needssitepatch This web bug needs a GoFaster site patch. browser-firefox-ios device-tablet Identifies tablet devices os-ios Issues only happening on iOS. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
Milestone
needscontact

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@webcompat-bot
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webcompat-bot commented Nov 25, 2021 •
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URL: https://neoges.kastor.cl/login/entrar

Browser / Version: Safari 13.1
Operating System: Mac OS X 10.15.4
Tested Another Browser: Yes Safari

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
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Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Nov 25, 2021
@webcompat-bot webcompat-bot added this to the needstriage milestone Nov 25, 2021
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Nov 25, 2021
@webcompat-bot webcompat-bot changed the title In the moderation queue. neoges.kastor.cl - site is not usable Nov 25, 2021
@webcompat-bot webcompat-bot added browser-firefox-ios device-tablet Identifies tablet devices os-ios Issues only happening on iOS. and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Nov 25, 2021
@softvision-oana-arbuzov softvision-oana-arbuzov changed the title neoges.kastor.cl - site is not usable neoges.kastor.cl - Firefox is not detected correctly as supported browser Nov 25, 2021
@softvision-oana-arbuzov
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Thanks for the report, I was able to reproduce the issue. Firefox is not detected correctly as supported browser
image

Tested with:
Browser / Version: Firefox Daylight 39.0 (6519)
Operating System: iPad Mini 4 iOS 14.8 (1536 x 2048 pixels (~324 ppi density))

Moving to Needsdiagnosis for further investigation.

@softvision-oana-arbuzov softvision-oana-arbuzov added type-unsupported Doesn't support one or more browser priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. labels Nov 25, 2021
@karlcow
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karlcow commented Nov 29, 2021

Firefox on iOS User agent version number is too low. hence the wrong message.

@karlcow karlcow modified the milestones: needsdiagnosis, needscontact Nov 29, 2021
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Generate outreach template

@karlcow karlcow added type-uaoverride Require a UA override for working action-needssitepatch This web bug needs a GoFaster site patch. labels Nov 29, 2021
@karlcow karlcow removed their assignment Nov 29, 2021
@cpeterso
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I think we can close this issue. This site no longer says Firefox iOS is unsupported.

@ksy36 ksy36 added the wcrt-invalid Invalid issues for the new webcompat reporting tool label Oct 19, 2023
@ksy36 ksy36 removed the wcrt-invalid Invalid issues for the new webcompat reporting tool label Oct 31, 2023
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action-needssitepatch This web bug needs a GoFaster site patch. browser-firefox-ios device-tablet Identifies tablet devices os-ios Issues only happening on iOS. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser
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needscontact
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@karlcow @cpeterso @ksy36 @webcompat-bot @softvision-oana-arbuzov