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docs.google.com - Emojis not displayed on print preview #136238

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michaelrussell4 opened this issue Apr 22, 2024 — with webcompat-app · 3 comments
Open

docs.google.com - Emojis not displayed on print preview #136238

michaelrussell4 opened this issue Apr 22, 2024 — with webcompat-app · 3 comments
Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-win Issues only happening on Windows. priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect. status-needsinfo

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@michaelrussell4
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URL: https://docs.google.com/spreadsheets

Browser / Version: Firefox 125.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: Emojis don't appear in sheets when printed
Steps to Reproduce:
In chrome when you print a Google sheets that has emojis in it it works but when doing so from firefox the emojis don't show up.

Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Apr 22, 2024
@webcompat-bot webcompat-bot added browser-firefox priority-critical engine-gecko The browser uses the Gecko rendering engine labels Apr 22, 2024
@azlata azlata added needsinfo-andreea ping @azlata os-win Issues only happening on Windows. labels Apr 23, 2024
@azlata
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azlata commented Apr 23, 2024

We appreciate your report. We looked at the Print preview and for us it seems that the emojis are visible. Can you please tell us if the problem for you is in Print preview or when actually printing? Are the emojis at least visible in print preview?

image

Tested on:
• Browser / Version: Firefox Release 125.0.2
• Operating System: Windows 10

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[qa_17/2024]

@sv-calin sv-calin removed the needsinfo-andreea ping @azlata label Apr 23, 2024
@michaelrussell4
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I see the emojis at the stage shown in your screenshot, but when pressing "next" and the pdf downloads, the pdf that will be printed does not show the emojis. I've tried on two windows machines with Firefox 125.

@azlata
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azlata commented Apr 24, 2024

Thank you for reporting this issue, I was able to reproduce it. The emojis are not displayed after clicking on "Next" on the print preview.

24.04.2024_15.04.43_REC.mp4

Tested on:
• Browser / Version: Firefox Nightly 127.0a1 (2024-04-23) / Firefox Release 125.0.2 / Chrome 124.0.6367.79
• Operating System: Windows 10

Notes:

  1. Reproducible on both Firefox Release and Nightly
  2. Not reproducible on Chrome.
  3. Reproducible regardless of settings of Enhanced Tracking Protection

Moving to Needsdiagnosis.

[qa_17/2024]

@azlata azlata changed the title docs.google.com - see bug description docs.google.com - Emojis not displayed on print preview Apr 24, 2024
@azlata azlata modified the milestones: needstriage, needsdiagnosis Apr 24, 2024
@azlata azlata added priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect. and removed priority-critical labels Apr 24, 2024
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-win Issues only happening on Windows. priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect. status-needsinfo
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