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mail.google.com - Deleting text using backspace is very slow on some Ubuntu Operating Systems #134987
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We appreciate your report. I was not able to reproduce the issue following the steps to reproduce. Text composed inside a mail is deleted as expected. Tested with: Browser / Version: Firefox Release 124.0 (64-bit) Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in [qa_12/2024] |
Hi, text composed inside a mail is deleted, but I can't say "as expected". It's VERY... VERY slow... I've been forced to downgrade to 123.0.1. IMO it's not usable. I was testing disabling addons, using a privacy window, creating a new firefox profile, removing and reinstalling... and the problem persists. I was able to reproduce the problem on different computers (always linux and mainly ubuntu 22.04). The only workaround I found was to downgrade. |
Here is a video showing the issue: https://drive.google.com/drive/folders/1NxNakQEs1Peo87b7X66AXjwdZZMpIvYE?usp=drive_link |
@javierckr , thank you for your videos... that is the same that happens to me. |
@sv-calin Can you take a look, please? [inv_13/2024] |
What I would do usually to test this kind of issue, is:
Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar [inv_13/2024] |
I was not able to reproduce this issue. I was able to delete the text at normal speed. Please try on a new profile without syncing any data as Raul suggested above. Tested on: [inv_13/2024] |
I created a fresh profile and I am still seeing the slow repeated keypress issue. Tested on:
|
@hochhaus Can you please attach a screenshot with the info provided by typing [inv_14/2024] |
Thanks @softvision-raul-bucata. This screenshot is from my original profile. Would you also like one from a clean profile? |
Thanks for that. Ublock origin was imported in a new profile, most likely that is causing the issue. Please see the above steps in order not to include any data from the old profile, in the new profile. [inv_14/2024] |
Thanks @softvision-raul-bucata.
Unfortunately, I don't think that is the case. I took that screenshot from my main profile. Here is the screenshot from my My |
@hochhaus Thanks for that. This might be device-dependent, or some hardware dependent. (e.g Nvidia graphic cards). Given the fact that some users have reported the same behavior, I will move the issue to needsdiagosis [inv_14/2024] |
The problem seems to be fixed on 125.0.1 (64-bit) (125.0.1~build1) with my Ubuntu 22.04, but in the release notes I don't see nothing related with. |
URL: https://mail.google.com
Browser / Version: Firefox 124.0
Operating System: Linux
Tested Another Browser: Yes Chrome
Problem type: Something else
Description: backspace deleting text on firefox 124.0 on Ubuntu 22.04 is VERY SLOW
Steps to Reproduce:
Deleting texts in gmail is slow
Browser Configuration
From webcompat.com with ❤️
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