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opal.latrobe.edu.au - "We are currently experiencing issues with logging in using the Firefox browser" banner displayed #133445

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webcompat-bot opened this issue Feb 15, 2024 · 1 comment
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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-login OKR Label - Issues where login can not be performed

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@webcompat-bot
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webcompat-bot commented Feb 15, 2024

URL: https://opal.latrobe.edu.au/

Browser / Version: Firefox 122.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Upon loading the page in Firefox a banner is show "We are currently experiencing issues with logging in using the Firefox browser. Firefox has updated the way they handle single sign-ons. To avoid any issues, please use an alternative browser such as Google Chrome."

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Feb 15, 2024
@webcompat-bot webcompat-bot added this to the needstriage milestone Feb 15, 2024
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Feb 15, 2024
@webcompat-bot webcompat-bot changed the title In the moderation queue. opal.latrobe.edu.au - site is not usable Feb 15, 2024
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Feb 15, 2024
@softvision-raul-bucata softvision-raul-bucata added trend-login OKR Label - Issues where login can not be performed severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. priority-normal labels Feb 15, 2024
@softvision-raul-bucata
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We appreciate your report. I was able to reproduce the issue by following the steps to reproduce:

Screenshot_7

Tested with:

Browser / Version: Firefox Release 122.0.1 (64-bit)/ Firefox Nightly 124.0a1 (2024-02-14) (64-bit) /Chrome Version 121.0.6167.161 (Official Build) (64-bit)
Operating System: Mac Ventura 13.1

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome.

Moving this to NeedsDiagnosis for further investigations.

[qa_07/2024]

@softvision-raul-bucata softvision-raul-bucata changed the title opal.latrobe.edu.au - site is not usable opal.latrobe.edu.au - "We are currently experiencing issues with logging in using the Firefox browser" banner displayed Feb 15, 2024
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Labels
browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-login OKR Label - Issues where login can not be performed
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