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www.samsung.com - Images and videos missing from the product presentation page #130547

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webcompat-bot opened this issue Dec 1, 2023 · 2 comments
Open

www.samsung.com - Images and videos missing from the product presentation page #130547

webcompat-bot opened this issue Dec 1, 2023 · 2 comments
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action-needssitepatch This web bug needs a GoFaster site patch. browser-fenix diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-notvisible OKR Label - some parts of the page are not visible
Milestone
needsdiagnosis

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@webcompat-bot
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webcompat-bot commented Dec 1, 2023 •
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URL: https://www.samsung.com/global/galaxy/galaxy-s23-ultra/

Browser / Version: Firefox Mobile 121.0
Operating System: Android 12
Tested Another Browser: Yes Chrome

Problem type: Design is broken
Description: Images not loaded
Steps to Reproduce:
Pictures and videos not loading, only on firefox android (on PC its working).

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • buildID: 20231127091758
  • channel: beta
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Dec 1, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone Dec 1, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Dec 1, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.samsung.com - design is broken Dec 4, 2023
@webcompat-bot webcompat-bot added priority-important browser-fenix engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Dec 4, 2023
@sv-calin
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sv-calin commented Dec 5, 2023

Thank you for reporting this issue, I was able to reproduce it.

image

image

Tested on:
• Browser / Version: Firefox Nightly 122.0a1-20231204091942 / Firefox Release 120.0.1-20231127143053 / Chrome 119.0.6045.134
• Operating System: OnePlus 6 A6000 (Android 11) - 1080 x 2280 pixels, 19:9 ratio (~402 ppi pixel density)

Notes:

  1. Reproducible on both Firefox Release and Nightly
  2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[qa_49/2023]

@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis Dec 5, 2023
@sv-calin sv-calin added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-notvisible OKR Label - some parts of the page are not visible and removed priority-important labels Dec 5, 2023
@sv-calin sv-calin changed the title www.samsung.com - design is broken www.samsung.com - Images and videos missing from the product presentation page Dec 5, 2023
@sv-calin sv-calin mentioned this issue Dec 8, 2023
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@ksy36
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ksy36 commented Dec 11, 2023

Could be the same issue as #109965 , need to check if we can apply the intervention on mobile since it's only shipping for Linux

@ksy36 ksy36 added action-needssitepatch This web bug needs a GoFaster site patch. diagnosis-priority-p1 labels Dec 11, 2023
@sv-calin sv-calin mentioned this issue Jul 1, 2024
Closed
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action-needssitepatch This web bug needs a GoFaster site patch. browser-fenix diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-notvisible OKR Label - some parts of the page are not visible
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