dictionary.cambridge.org - Choppy audio when listening with bluetooth headphones

[DDR5-5600]

URL: https://dictionary.cambridge.org/zht/%E8%A9%9E%E5%85%B8/%E8%8B%B1%E8%AA%9E-%E6%BC%A2%E8%AA%9E-%E7%B9%81%E9%AB%94/conscience

Browser / Version: Firefox Mobile 119.0
Operating System: Android 13
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: There is no audio
Steps to Reproduce:
Choppy when listening to audio using Bluetooth headphones.
Model:Sony WF1000-XM3

View the screenshot

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• buildID: 20231013091412
• channel: beta
• hasTouchScreen: true
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce using a Bluetooth headset.

Tested with:

Browser / Version: Firefox Release 119.0 (2015980915-🦎119.0-20231019122658🦎)
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)
Operating System: Google Pixel 5 (Android 13) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_43/2023]

[DDR5-5600]

I cleared the cache, reinstalled Firefox Beta, and conducted tests without logging into a Firefox account, without installing any add-ons, and with all settings kept at their defaults. Below, you can find a recorded profiler.

profiler

Environment:

Browser:
120.0b2(Build#2015981850),d4f5edbaee+

Model:
Asus ZenFone 9 16G/256G

Operating System:
Android 13

Kernel:
5.10.136-android12-9-00003-g73f898ec1d54-ab9766113

[softvision-raul-bucata]

@DDR5-5600 Does it reproduce when using Firefox Nightly, 121?

[inv_44/2023]

[DDR5-5600]

@softvision-raul-bucata
Yes,the same issue is still occurring.

profiler

Environment:

121.0a1 (Build #2015982983), 39679788cf+
on Asus ZenFone9 16G/256G with Android 13

[softvision-raul-bucata]

@sv-calin Can you take a look using your Android 13 device and Bluetooth headset?

[inv_44/2023]

[sv-calin]

I was able to reproduce it, there's definitely some choppiness/crackling when playing the spelling. (more noticeable for the US version)

Tested on:
• Browser / Version: Firefox Nightly 121.0a1-20231030164930 / Firefox Release 119.0-20231019122658 / Chrome 118.0.5993.80
• Operating System: Google Pixel 5 (Android 13) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)
• Bluetooth Headsets: Logitech G435

Notes:

1. Reproducible on both Firefox Release and Nightly regardless of the ETP status
2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[inv_44/2023]