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locator.dhl.com - Firefox is an unsupported browser #128301

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Sneffel opened this issue Oct 12, 2023 — with webcompat-app · 2 comments
Closed

locator.dhl.com - Firefox is an unsupported browser #128301

Sneffel opened this issue Oct 12, 2023 — with webcompat-app · 2 comments
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action-needssitepatch This web bug needs a GoFaster site patch. browser-firefox-mobile diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-important priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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moved

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@Sneffel
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Sneffel commented Oct 12, 2023

URL: https://locator.dhl.com/results

Browser / Version: Firefox Mobile 120.0
Operating System: Android 13
Tested Another Browser: No

Problem type: Something else
Description: Page suggests using Chrome or Edge
Steps to Reproduce:
The page suggests using Chrome or Edge. But everything works perfectly. So there's no point in that warning.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added this to the needstriage milestone Oct 12, 2023
@webcompat-bot webcompat-bot added browser-firefox-mobile priority-important engine-gecko The browser uses the Gecko rendering engine labels Oct 12, 2023
@softvision-raul-bucata softvision-raul-bucata changed the title locator.dhl.com - see bug description locator.dhl.com - Firefox is an unsupported browser Oct 13, 2023
@softvision-raul-bucata softvision-raul-bucata added severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. priority-normal type-unsupported Doesn't support one or more browser labels Oct 13, 2023
@softvision-raul-bucata
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We appreciate your report. I was able to reproduce the issue by following the steps to reproduce

Screenshot_5

Tested with:

Browser / Version: Firefox Release 118.2.0 (2015978995-🦎118.0.2-20231009140911🦎)/ Firefox Nightly 120.0a1 (2015979618-🦎120.0a1-20231012093726🦎)/ Chrome Mobile Version 117.0.5938.153
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome.

Moving this to NeedsDiagnosis for further investigations.

[qa_41/2023]

@sv-calin sv-calin mentioned this issue Oct 13, 2023
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@ksy36 ksy36 added action-needssitepatch This web bug needs a GoFaster site patch. diagnosis-priority-p1 labels Oct 16, 2023
@ksy36
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ksy36 commented May 25, 2024

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1898915.

@ksy36 ksy36 modified the milestones: needsdiagnosis, moved May 25, 2024
@ksy36 ksy36 closed this as completed May 25, 2024
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action-needssitepatch This web bug needs a GoFaster site patch. browser-firefox-mobile diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-important priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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@ksy36 @webcompat-bot @Sneffel @softvision-raul-bucata