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www.icloud.com - site is not usable #128017

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webcompat-bot opened this issue Oct 5, 2023 · 1 comment
Closed

www.icloud.com - site is not usable #128017

webcompat-bot opened this issue Oct 5, 2023 · 1 comment
Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-important trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop)
Milestone
worksforme

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@webcompat-bot
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webcompat-bot commented Oct 5, 2023 •
edited
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URL: https://www.icloud.com/

Browser / Version: Firefox 118.0
Operating System: Linux
Tested Another Browser: Yes Safari

Problem type: Site is not usable
Description: Missing items
Steps to Reproduce:
Opening iCloud on firefox in linux only shows the heading logo and not the site. The site loads fine on safari ios.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • buildID: 20230929090238
  • channel: default
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Oct 5, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone Oct 5, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Oct 5, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.icloud.com - site is not usable Oct 5, 2023
@webcompat-bot webcompat-bot added browser-firefox priority-important engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Oct 5, 2023
@softvision-raul-bucata softvision-raul-bucata added os-linux Issues only happening on Linux. trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop) labels Oct 5, 2023
@softvision-raul-bucata
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We appreciate your report. I was not able to reproduce the issue following the steps to reproduce. The main page loads:

Screenshot from 2023-10-06 14-20-27

Tested with:

Browser / Version: Firefox Release 118.0.1 (64-bit)
Operating System: Ubuntu 22.4 LTS x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_40/2023]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale Oct 6, 2023
@sv-calin sv-calin mentioned this issue Oct 6, 2023
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-important trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop)
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