www.sunrisetv.ch - site is not usable

[webcompat-bot]

URL: https://www.sunrisetv.ch/en/epg/initial

Browser / Version: Firefox 119.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Safari

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
Site doesn't load - going to the homepage (https://www.sunrisetv.ch/) also doesn't load.

Clearing cookies results in a pop-up next time (asking to accept or reject cookies) after which nothing loads, whichever option is chosen.

Site worked previously (a week or so ago); site works in Safari. I'm using Nightly so the issue may be there - I'll need to do further testing.

View the screenshot

Browser Configuration

• gfx.webrender.all: true
• gfx.webrender.blob-images: true
• buildID: 20230914093829
• channel: nightly
• hasTouchScreen: false
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. I was not able to reproduce the issue:

Tested with:

Browser / Version: Firefox Nightly 119.0a1 (2023-09-14) (64-bit)
Operating System: Mac Ventura 13.1

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_37/2023]