www.homedepot.com - site is not usable

[aminomancer]

URL: https://www.homedepot.com/p/Coca-Cola-355-ml-Coca-Cola-Mexico-Glass-Bottles-24-Pack-881440/202405019

Browser / Version: Firefox 118.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
The "Add to Cart" button does nothing, just hangs indefinitely. I found other reports of the issue via Google, for example:
https://www.reddit.com/r/computer/comments/13ypai5/cant_add_to_cart_on_home_depots_website_using/

View the screenshot

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• buildID: 20230826214438
• channel: nightly
• hasTouchScreen: false
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. I was not able to reproduce the issue:

Tested with:

Browser / Version: Firefox Beta 118.0b6(64-bit)
Operating System: Windows 10 PRO x64

@Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_36/2023]

[aminomancer]

It's a bit odd - I tried it on a new profile on mozilla-central earlier today and was able to reproduce it the same way, so I was pretty confident it was not settings or anything. I did accept cookies but also tried it after clearing cookies and local site storage. Attempting it again now (about 12 hours later) on my real profile, it's working. Nothing really changed on my end besides the time, so maybe it was just a site bug that has been fixed. Anyway, feel free to close this.

[softvision-raul-bucata]

Glad to hear that the issue has been solved .Please feel free to submit other encountered issues, as your input is highly appreciated.

[inv_36/2023]