www.nxp.com - "Sign in" button does not work with the autofilled credentials

[webcompat-bot]

URL: https://www.nxp.com/security/login?TARGET=https%3A%2F%2Fwww.nxp.com%2F

Browser / Version: Firefox 114.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Buttons or links not working
Steps to Reproduce:
After entering my credentials, I'm unable to sign in from the website. It works fine with Edge or from a private window of Firefox.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[sv-calin]

We appreciate your report but I was not able to reproduce this issue.

Tested on:
• Browser / Version: Firefox Release 117
• Operating System: Windows 10

Suggestions:
• Update the browser to the latest version
• Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

1. Open a new tab
2. Type in the address bar "about:profiles"
3. Press "Enter"
4. Click on "Create a New Profile"
5. Click "Next"
6. Name your profile
7. Click "Finish"
8. Head to your newly created profile
9. Click "Launch profile in new browser"

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

[qa_36/2023]

[PatLaMenace]

The way to repeat the issue is to save the credentials (username and password) in the browser when the browser proposes to do so. Then, you sign out from the NXP's website and try to log in again from the newly saved credentials. I did it from a newly created profile to make sure nothing else was in the way.

[PatLaMenace]

@sv-calin Can you confirm you're unable at all to reproduce the issue following my previous statement?

[sv-calin]

Thanks for the extra info, I was able to reproduce the issue. Unable to log into my account with saved credentials. Cursor changes to "🚫" when hovering over "Sing in" button on Firefox but not on Chrome.

sign.in.mp4

Tested on:
• Browser / Version: Firefox Nightly 119.0a1 (2023-09-10) / Firefox Release 117 / Chrome 116.0.5845.97
• Operating System: Windows 10

Notes:

1. Reproducible on both Firefox Release and Nightly
2. Not reproducible on Chrome
3. Workaround: Click on the email or password field and the "Sign in" button becomes clickable

Moving to Needsdiagnosis.

[inv_37/2023]